Jobs in Labor First LLC, Amsterdam, United States

This position is responsible for ensuring quality assurance of member advocacy team. The ideal candidate will be fully versed in the company’s Member Support processes and procedures and understands the service delivery required. The candidate in thi

Assists in training of New Retiree Advocates I - IV. Assists in escalated Member issues. Case Review.RequirementsDuties amp; Responsibilities:- One on one training with Team members Shadowing - Call monitoring to ensure quality assurance look for qua

Summary of Position:Provide High Level Customer Service to all Clients, implementing our product from kick-off to go-live. Duties amp; Responsibilities:- Run Implementations of new clients and annual healthcare carrier/plan changes - Evaluates client

Summary of Position:Focuses on developing, managing, and progressing carrier strategyDuties amp; Responsibilities: Serving as the lead for day-to-day carrier relations, the full scope of responsibilities may include additional activities depending on

Summary of Position:Responsible for the activities related to the process of adding and retrieving documentation from the CRM, for the purpose of managing eligibility information received from clients and providing to various insurance carriers in a

Labor First has an opening for a Workforce RTA/Scheduler. The successful candidate will be responsible for scheduling and real time management of the call center to meet service level and key performance metric goals. This role ensures effective and

Job DescriptionRetiree Advocates act as the healthcare concierges for high touch member concerns. Advocates are the face of Labor First, LLC and responsible for making a lasting impression on members. Retiree Advocates should have excellent customer

Labor First has an opening for a Workforce Analysis Speciaiist Position is responsible for proactively monitoring, managing, and communicating intraday contact center performance in support of service level agreements and organizational goals.Respons

Labor First is looking for a highly energetic and collaborative Report Analyst to join our Information Technology team. The Reporting Analyst is responsible for configuration and maintenance of reports required internally, including documenting requi

Labor First is seeking a Help Desk Support Specialistresponsible for providing technical assistance and support related to computer systems, hardware, and/or software as a member of the Labor First Information Technology Team. Primary Responsibilitie

Summary of Position:Provide High Level Customer Service to all Clients and Participating Members, assists COO with handlings of the Division, works directly with all Fund Staff, Ensure the quality of the product we provide to our customers, and manag

Summary of Position:Responsible for various duties at Labor First. Reports directly to CEO.Duties amp; Responsibilities:- Completes expense reports for members of Executive Team - Processes daily mail - Knowledge of printing and stamping systems - Fu