Future Customer Experience Lab Lead
Keywords Studios, United States

Par Rate: $25.00+ per hour

Core Hours: standard business hours

Keywords is looking for a Lab Lead to join the Future Customer Experience (FCE) team for a consumer electronics company in the Fort Collins, CO area.

Responsibilities:

• Lead and supervise a team of lab technicians in the validation testing of virtual conferencing solutions.
• Delegate tasks and monitor progress to ensure project timelines are met.
• Provide technical guidance and mentorship to other lab technicians.
• Design and build test plans, fixtures, and equipment necessary for the validation testing of virtual conferencing solutions.
• Validate virtual conferencing solutions, including testing video and audio components, network infrastructure, and software components.
• Document test results and procedures, including writing test reports and technical documentation.
• Maintain and repair lab equipment, including test fixtures and equipment.
• Collaborate with software engineers and researchers to help develop and validate virtual conferencing solutions.
• Ensure compliance with safety protocols and regulations for working with virtual conferencing systems and lab equipment.

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our can do attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians

Requirements

• Strong technical skills in mechatronics, validation testing, virtual conferencing systems, video and audio components, network infrastructure, and software components.
• Experience in designing and building test plans, fixtures, and equipment necessary for the validation testing of virtual conferencing solutions.
• Proficient in documenting test results and procedures, including writing technical documentation.
• Familiarity with safety protocols and regulations for working with virtual conferencing systems and lab equipment.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic team environment.

Benefits

At KeyWords we provide all our contingent workforce with:

• Paid Time Off (including sick days and holidays)
• 401k (3% matching)
• Medical, Dental and Vision benefits

Job Rewards and Benefits