Technical Project Manager
Decisions, United States
Job Description
Decisions is a fast-growing, private-equity-backed technology company that provides the only seamlessly integrated workflow and rules platform for business process automation. The Company is trusted by some of the most well-known and respected Fortune 500 companies and SMBs around the world including Pfizer, Rite Aid, Staples, and American Express. By using Decisions’ no-code BPM platform, customers across industry verticals are empowered with the ability to rapidly automate and transform their business processes, improve operational efficiency, and drive company results, regardless of technical skillset.
As a Technical Project Manager, who is a strategic project-management professional, you will oversee and manage client-facing projects for the Professional Services organization. As a self-starter and team player, you will have a strong talent for project coordination, stakeholder communication, process improvement, and delegation. The ideal candidate will have a sharp, analytical mind, superb communication skills, and proven ability to execute strategic initiatives in a scaling organization.
Objective #1: Complete Decisions Project Management Training
- Complete Decisions Technical Certification
- Fully understand and be able to speak to the ABC’s of Decisions professional services project management.
- Understand the RTM and be able to manage to break it down into sprints.
- Understand all ceremonies and expectations for all relevant agile ceremonies.
Objective #2: Plan, manage, and facilitate Decisions Professional Services delivery
- Manage a cross-functional team throughout the project lifecycle, ensuring that projects are delivered successfully.
- Work with team members to remove impediments to delivery, including but not limited to identifying then eliminating or mitigating risks to delivery.
- Identify client needs and requirements that can be translated into discrete tasks and milestones, managing against contracted scope.
- Chart and maintain a project plan, identifying and assigning project tasks and milestones to the project development team.
- Plan appropriate client and internal communication methods, providing ongoing status updates, including health status, risks, schedule, staffing needs, etc.
- Ensure quality control for all project deliverables and activities, working with architects and developers to coordinate internal review and refinement of requirements.
- Oversee and effectively communicate project needs to Decisions and clients' senior leadership, ensuring alignment on expectations with delivery, timeline, and budget.
Objective #3: Collaborate with Customer Success, Product Engineering, IT Ops, and Professional Services management to inform on project health
- Effectively communicate internal and external blockers related to clients' projects to relevant departments within Decisions
- Ensure that Decisions internal PMIS reflects current project status and progression, including RTM, issues/risks, communication, and project health.
Requirements
Minimum requirements
- Relevant Agile certifications (PSM, CSM, PSPO or equivalent experience)
- Minimum of 2 years of technical project management experience
- Demonstrated application of and proven success with different project management methodologies and frameworks, management tools, analysis, and research
- Experience with creating an effective team environment, building strong relationships, negotiation, problem-solving, conflict resolution, managing resources in a matrix environment, communicating and influencing effectively at all organizational levels
- Experience coaching project team members
Preferred requirements
- Prior experience in the healthcare and/or financial services industries
- At least 1 year of experience within an agile SDLC environment
- Experience with PaaS/SaaS, cloud, and on-prem infrastructure
- Experience with services-based contracts.
- Project Management certification (PMP) a plus
Benefits
- Health Care Plan (Medical, Dental amp; Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary amp; ADamp;D)
- Paid Time Off (Vacation, Sick amp; Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term amp; Long Term Disability
- Training amp; Development
- Free Food amp; Snacks
- Wellness Resources