Principal, Custom Solutions
Citeline, United States

#LI-Remote

About Norstella

Norstella unites five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, amp; The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients:

• Accelerate the drug development cycle
• Bring the right drugs to market
• Identify barriers to patient access
• Turn data into insights faster
• Think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

About The Position

We are currently seeking a creative, client-centric, passionate Principal to drive Citeline’s Custom Solutions and Consulting service capabilities. Principals fulfill a leadership role on multiple projects in which they lead the designing and scoping of Norstella-wide capabilities to propel our clients forward during their most complex business challenges. Principals drive new business development by working with our core Sales team members to build and maintain client trust via project work which spans supporting various business needs across the pharmaceutical product lifecycle. Our core capabilities include asset prioritization, portfolio opportunity assessment, competitive intelligence, market landscape assessment, clinical strategy, and trial planning (site and investigator identification) and global market access. Principals provide mentorship to the teams they work with and experience exposure across a wide set of clients and internal functions, this position offers candidates the opportunity to take on a challenging and rewarding role given our bold mission and impact we are seeking to have on global healthcare.

Citeline’s Custom Solutions team provides advisory and insights leveraging our own Norstella curated and procured data which is viewed as industry gold standards including real world data and supplemented with primary market research that is then coupled with our deep subject matter expertise across our expansive client base. Our clients span from consulting and advisory firms to large pharmaceutical manufacturers, emerging biotech’s, and other supply to Pharma entities. Our current teams reflect industry respected strategists with extensive experience in facing life science’s most pressing challenges.

Key Responsibilities

• Lead capabilities and scoping discussions across multiple clients to identify and craft creative solutions to answer their key business questions.
• Serve as main point of contact for client during project scoping, delivery and execution for relationship management, escalation, and future opportunities.
• Field RFPs and coordinate efforts on proposal writing and submission to ensure high quality responses representing the global capabilities of Citeline.
• Consistent collaboration with New Business Development Directors and Strategic Account Management teams is expected to identify opportunities for business alignment. Support pre-sales activity such as therapeutic-specific messaging, aligning market events to emerging client needs and curating targeted insights to drive prospect engagement.
• Lead the negotiation and execution of business ensuring a smooth transition to the project manager and project team. Remain as strategic oversight on project to ensure positive client experience.
• Represent capabilities at trade shows and other industry events. Opportunity to host webinar-type sessions on industry-relevant thought leadership content.
• Manage, grow and develop client relationships in order to achieve business development targets through proposals, upselling/cross-selling existing clients and accounts, and prospective clients.
• Other duties as assigned.

Requirements

• Bachelor’s degree (BA/BS) in a scientific/ life science or business-related field is required. Advanced degree (PhD, MS, MPH, MBA) is preferred.
• Proven track record of high performance in a client facing role within the life sciences industry for a minimum of 5 years with proven ability to generate project revenue.
• Stellar communication amp; relationship management skills that foster trust and lasting client partnerships with the ability to demonstrate empathy and confidence in interactions with clients.
• Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic.?
• Data driven communicator and ability to synthesize issues quickly and with confidence
• Opera

Job Rewards and Benefits