Lead Data Analyst
CRICO, United States

We are looking for Lead Data Analyst to join the team. This individual will play a key role in helping to leverage data to drive operational, business, and patient safety related decisions. If you’re seeking an opportunity that will provide a track towards a management/leadership opportunity, this is the role for you. This role reports directly to the Head of Advanced Analytics.

Key Duties amp; Accountabilities:

• Timely triage operational and project tasks, communicate with leaders of business units on deliverables and timelines and seek guidance from direct manager, Head of Advanced Analytics when needed
• Mentor junior analysts on the team and guide priority setting and research amp; analytics methodologies
• Develop and maintain effective relationships across CRICO departments and with external members amp; clients
• Develop, maintain, and document knowledge in customer support, risk management, patient safety and loss prevention activities, insurance operations, and reflect understanding back via analytical work
• Identify, explore, communicate, and resolve issues surrounding analytic processes and data quality
• Partner with CRICO internal colleagues (Patient Safety, CRICO Strategies, Claims, Underwriting, Finance), business users (CRICO’s member institutions and non-member clients) to understand business problems, define requirements, develop analytics methods amp; plan, and execute against them to ensure timely and quality delivery of results and insights in serving CRICO, CRICO’s members and Candello clients
  • Generate analyses ideas and methodology proposals
  • Gather context and discuss requirements for analyses
  • Follow policies relating to privacy and security, and obtain necessary signoffs
  • Design queries, gather data, and create reports and graphics in response to regular and ad hoc requests
  • Synthesize and interpret data/results to make appropriate conclusions and relevant insights
  • Validate results to ensure accuracy before presenting them to the requester
  • Present findings to internal and external stakeholders when needed
• Serve as a sounding board for peers and customers needing guidance in data analytics or methodology inquires
• Perform other related duties and ad hoc projects as required

Requirements

Core Competencies:

• Collaborative across team/departments yet also able to work independently
• Ability to build rapport and influence in a fast-paced matrix work environment
• Resilientperform effectively under time pressure and see issues through completion independently and/or with manager’s guidance
• Customer-focused
• Well-organized with time management and prioritization skills to achieve results
• Good communication skills oral, written, and presentation
• Meticulous attention to detail
• Analytical and problem-solving
• Able to synthesize and interpret data/results to make appropriate and relevant conclusions amp; recommendations

Knowledge: Education, Experience, amp; Skills:

• Bachelor’s degree required, with 3-5 year’s relevant experience in analytics, Business Intelligence development, Operations, or Information Systems
• Experience in mentoring or managing junior staff or interest in growing into a managerial role
• Knowledge and skills in visualization software and dashboard development tools (such as Power BI, Tableau) is required
• Knowledge of relational databases and familiarity with Structured Query Language (SQL) is preferred
• Experience in healthcare, insurance industry, or health policy is preferred
• Project management skill/experience a plus

Job Rewards and Benefits