Senior Delivery Manager 22196332
Experfy Inc, United States

• Responsible for driving the timely delivery of digital products and software on behalf of the business owner and product and engineering/IT teams.
• Ensures requirements are captured, validated, maintained, managed, and tracked.
• Plans and coordinates to ensure team processes are in place, works with product managers to define and maintain product roadmaps, and manages resource allocation and forecasting to deliver projects.
• Drives product delivery through financial, development and resource management.
• Identifies and manages dependencies between teams and between products, platforms, and operations.
• Reports on product progress and resolves or escalates risks and issues.
• Coordinates release management to align with other initiatives and stakeholder needs. Knowledgeable and skilled in Agile product life-cycle management.
• Enables the product and engineering/IT teams to 'get work done' by removing obstacles.
• Negotiates, plans, and manages the release windows and cycles across a portfolio.
• Manage risks and resolves issues that affect release scope, schedule, and quality.
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Manage relationships and coordinate work between different teams at different locations.
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
• Produce Deployment, Run Books, and Implementation Plans.
• Communicate release details and schedules to the Business as required.
• Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
• Continually work towards making improvements in the release process.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
• Manage initiatives across several development teams (external amp; internal) with multiple matrixed stakeholder groups within a complex multi-layered governance structure.
• Work has high to very high-risk interdependencies and may have major costs associated. Able to work across multiple products, managing complex initiatives, along with ongoing releases and new product development.
• Able to build a release process and framework which relies on Agile principles and engineering CI/CD best practices.
• Able to scale to support multiple product teams within a product portfolio.

Requirements

Skills:

• Agile development
• AzureDevOps
• Aha!
• Healthcare experience preferred
• Experience with enabling systems and web/mobile delivery.
• Familiarity with Adobe Experience Manager.
• Release Management Responsibilities: Shepherding the work through the lifecycle from the design to production. -- In managing production deployments alongside the engineering lead. Scrum and Kanban experience.
• The project is working with enabling systems that connect platforms with APIs Requiring CSM - Certified Scrum Master

Education:

• Bachelor's degree and 5+ years' experience in digital product delivery management, scrum master, or another equivalent role.

Licensure/Certification Required:

• Advanced ScrumMaster or ScrumMaster certification required within 1 year

Additional Skills:

• Understands and applies current digital technology design, build and operations capabilities and requirements leveraging Agile product methodologies.
• Able to effectively communicate/ translate a product vision, strategy and design amongst product, engineering/IT, UX/UI, Operations teams.
• Continuously seeks to understand new and emerging digital technologies and health care products and adapts work processes to reflect changes in design, build and delivery approaches.
• Understands and creatively problem-solves to remove obstacles to enable digital product delivery (on-time, within budget, and fulfilling documented requirements).
• Possesses technical knowledge and expertise working with engineering/IT teams.
• Ability to build and maintain strong working relationships at multiple levels of the organization.
• Effective (or Strong) communicator (written amp; verbal) with active listening skills.
• Ability to facilitate small group/team discussions.

Job Rewards and Benefits