Technician Team Supervisor - Northgate
Sight Partners, United States
Job Description
This role will be to oversee the daily functions of a multi-provider MD/OD team and maintain a cohesive approach for patient, staff, and provider support. The team supervisor will be responsible for ensuring team clinic flow, excellent patient service, and all related tasks are completed. Requires direct communications with supervisors, providers, and team members to set proper expectations, problem-solve for solutions, and disseminate the information for meeting those expectations. The Technician Team Supervisor will establish a rapport with patients and promote the services of Northwest Eye Surgeons while maintaining excellent care and customer service. This position is based out of our Seattle-Northgate clinic.
- Providing technical leadership and supervision of the clinic technical staff.
- Establishing and maintaining an effective operating environment that delivers effective, efficient, and safe operations of the practice and responds to patients, staff, and physician needs.
- Overseeing clinic flow including patient visit process and triage, adherence to policies and procedures, clinical regulatory compliance, and facilities maintenance.
- Supervising clinic employees on patient-focused care and providing excellent customer service through staff development and performance management.
- Other duties as assigned
Sight Partners is committed to the full inclusion of all qualified individuals. In keeping with our commitment, our company will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required to participate in the job application or interview process fully or to perform the essential functions of the position. Please contact Human Resources at .
Sight Partners provides equal employment opportunity to all its employees and applicants for employment, and assures that there is no discrimination against any person on the basis of race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with state and federal laws.
Sight Partners is an equal-opportunity employer committed to an inclusive, multicultural workplace. Sight Partners values diversity and strives to have a diverse workforce and is committed to equal employment opportunity. Sight Partners encourages members of diverse communities to apply.
Requirements
- Demonstrated leadership performance within work experience; 1-2 years supervisor/management experience preferred.
- Minimum, high school diploma or general education degree. and a minimum 6 months of post-secondary education and/or training
- Demonstrate a high degree of management competency; including but not limited to leadership, collaboration, negotiation, motivational, and conflict resolution skills.
- Demonstrate excellence in communication skills- demonstrated ability to convey ideas and information verbally and in writing.
- Demonstrate a high degree of organizational and analytical skills.
- Maintain confidentiality in all aspects of the job.
- Extensive PC knowledge and skills.
Ticket #9429
Benefits
- Competitive Salary $29- $31
- Medical, Dental, and Vision Insurance
- Robust Ancillary Benefits
- 401(k) Plan with employer contribution
- Generous PTO/Holiday
- Company Paid Life Insurance
EEO Statement