Security Manager
SDC Technology Services, L.L.C., United States
Job Description
Stream Data Centers connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises to the world. Since 1999, Stream has been a trusted partner for global providers seeking large-scale data center capacity in key North American markets. Stream’s growth is driven through a combination of greenfield market expansion, land banking/development and build-to-suit projects on behalf of key tenants.
Our high-caliber professionals come together to create a distinct culture that is best summarized by our firm’s values: Smart. Honest. Nice. Passionate.
The Security Manager is responsible for overseeing the Stream Data Centers (SDC) site's daily security operations and acting as a local extension of the Director of Corporate Security. They will also serve as the primary point of contact for the contracted guard-force provider and must dress in SDC-approved office attire. Additionally, the Security Manager must ensure that all new Security Officer candidates are approved before site assignment and must be proficient in emergency response protocols and officer duties. However, managing security technology, officer training, staff development, mentorship and leadership are the Security Manager's primary responsibilities. They must also manage daily activities, projects, and meetings with security officers assigned to the site, ensuring that SOC is managed appropriately and consistent with SDC Global Security Operation Procedures.
RESPONSIBILITIES
- Understand and follow the Global Security Operation Procedures (GSOP)
- Respond to emergencies or contact emergency personnel as needed
- Understand and follow the Site Specific Post Orders (SSPO) for the site assigned
- Ensure security staff adherence to GSOP, SSPO, and local, state and federal laws
- Follow appropriate direction per chain of command
- Ensure security officer completion of Daily Activity Reports (DAR) per security protocols
- Ensure Incident Reports (IR) are completed as needed during the shift of the event
- Ensure deliveries are processed per GSOP and SSPO
- Ensure all security personnel complete all needed training as directed
- Ensure all security personnel are in proper uniforms that are clean, pressed, and with correct badge, nametags and rank insignia
- Communicate staffing needs to guard-force provider
- Coordinate with Operation’s Critical Facilities Manager (CFM), Director of Corporate Security and security team to ensure security and operations policies, procedures, and objectives are accomplished
- Escalate site problems to Sr. Security Manager and/or Director of Corporate Security as incidents occur per GSOP and SSPO
- Participate in management meetings as directed
- Ensure the video and security systems are monitored and respond to any problems as directed in the GSOP, the SSPO or by the chain of command
- Be available 24 hours a day for site emergencies, and/or questions
- Other duties as directed
REQUIREMENTS
- Experience in military, police or security management environment
- 1 year of security experience or supervision in another business
- Data Center experience preferred
- Experience in supervisory or management position preferred
- Positive attitude
- Excellent customer service
- Moderate computer skills
- Great attention to detail
- Strong organizational skills
- Good problem solver
- Ability to give verbal and written instructions to other security officers, operations personnel, tenants, contractors, guests or emergency personnel
- Ability to follow written and verbal instructions
- Ability to write professional incident reports and daily activity reports
- Have vision that is corrective to 20/30 and be free of color blindness
- Be able to speak/hear the English language at a conversational level
- Ability to work in inclement weather (i.e. rain, snow, heat, cold)
- Good sense of smell-should be able to detect obvious scent hazards like smoke or a gas leak
- Ability to use hand-held radio
- Ability to use security equipment to complete duties
- Ability to walk at least 3 miles a day
- Must be able to move quickly if needed
- Must be able to traverse uneven ground
- Oversee employees, tenants, contractors and guests to ensure they are following proper SDC security guidelines per the GSOP and SSPO
- Oversee security provider to ensure contract obligations are being met
- Escalate issues through the Corporate Security chain of command
EDUCATION
- High School diploma or GED equivalent
- Security, military or police certification courses
SPECIAL REQUIREMENTS