The Training and Development Consultant is responsible for defining and creating the training approach for the Lumeon product, both internally and to customers. They will also be responsible for implementing a management training approach for Lumeon, documenting what will be included in quarterly management training. The Training amp; Development Consultant will report into our Director of Business Analysis and Transformation.
What You’ll Accomplish / Key Responsibilities:
- Create and conduct train-the-trainer sessions for internal and external use
- Create and deliver training materials for pathway implementations to clients, in both virtual and face-to-face settings
- Develop training collateral to effectively onboard a partner
- Document training requirements and tailor training materials and sessions accordingly based on internal or client needs
- Maintain and update a system accreditation program to certify staff and clients through e-learning platforms by using a variety of learning methodologies, techniques, concepts, learning tools amp; practices to ensure the maximum effectiveness of the learning
- Willingness to travel to US client sites, as needed (up to 20%)
Requirements
What We’re Looking For / Essential Experience:
- 3+ years of experience developing training programs and rolling them out across an organization with e-learning platforms
- 3+ years of experience in instructional design, including developing course content and training materials, plus some experience in training a conceptual subject matter
- Must be comfortable with facilitation and have experience working in client-facing situations (both virtually and in-person)
- Delivery and tone in training sessions must exude confidence and excitement strong energy and body language are vital
- Working knowledge of training delivery software is required
- Must exhibit strong technical awareness and be able to articulate a solution in both business and technical terms
- Should be able to help translate trainings into terms that are easily understood by clients
- Excellent communication skills, both written and verbal required
Preferred experience:
- Experience working in a healthcare setting
- Experience working in software development in a SaaS environment
Benefits
- Healthcare plans
- Company contribution rate: 80% for employee only or family plan
- Monthly medical waiver allowance for those who opt out of our medical plan
- Flexible work environment
- Manager support for well-being
- Flexible PTO policy, plus 5 sick days
- Pre-tax commuting options
- 401(k) with 5% match
- Parental leave
- 10 weeks of paid leave to recover from childbirth
- 2 weeks of paid parental leave to bond with a new baby
- Life and ADamp;D insurance
- Employee assistance program
- Flexible Spending Account
Voluntary
- Supplemental life and ADamp;D insurance
- Legal assistance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
Working Culture
- Working culture based on trust and collaboration