Regional Facilities Manager
Brilliant Corners, United States

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Program Summary

The Supportive Housing Management department manages Brilliant Corners’ portfolio of owned real estate which provides housing and services to some of the most vulnerable populations.

The Regional Facilities Manager supports property amp; facility maintenance activities on a rapidly expanding portfolio which includes one multifamily building and 100+ single family homes used as Care Homes for individuals with developmental disabilities. This position is currently hybrid remote with travel days in the field. Regional offices are in San Francisco, Los Angeles, and Porterville.

Essential Duties

• Supervising and managing a team of Maintenance Technicians.
• Train Maintenance Technicians no less than quarterly; answer/troubleshoot advanced technical questions, conduct assessments of maintenance technicians’ skills, knowledge, and abilities.Training shall include overviews of safety equipment, Material Safety Data Sheets, personal safety, and crisis response plans.
• Establishing quality assurance program, perform physical quality assurance inspections, send annual customer service questionnaires to service providers, and organize the results into action items.
• Identify preventive maintenance tasks to be completed on a reoccurring schedule. Ensures that Maintenance Technicians are trained on preventative Maintenance tasks, or that vendors are selected for reoccurring service. Reviews preventative tasks are completed on-time and reports program output to Director, Asset Manager and Regional Managers on a quarterly basis.
• Participation in Reserve for Replacement planning and implementation of activities as assigned.
• Participate in other projects as needed, including but not limited to contractor vetting and contract negotiation, and managing rehabilitation projects of occupied properties as assigned, and tasks related to home turnovers.
• Optimize the use of our current work order system amongst Maintenance Technicians and Property Managers, including establishing metrics for maintenance repairs, ensuring consistent/accurate utilization, and producing reports.
• Includes daily use of Salesforce
• Responsible for maintaining inventory control of all tools, equipment, and vehicles and shall participate in the vehicle maintenance management program.

Requirements

Required Education and Experience

5 or more years related experience in property maintenance, supervising, construction, or equivalent combination. Trade school and certifications are a plus

Competencies

• Leadership and team building skills.
• Well-organized, good recordkeeping.
• Technology literate: Microsoft Office, Word, Excel, Outlook email, Salesforce property management (desired, not required).
• Ability to diagnose and/or repair plumbing, carpentry, HVAC (certification preferred), and electrical components/systems.
• Ability to identify big picture portfolio issues and develop appropriate and scalable solutions.
• Ability to lead a team of skilled Maintenance Technicians (MT).

A successful candidate for this position must demonstrate competencies such that they will be able to achieve the following:

• Increase the efficiency and quality of work in our maintenance service program
• Ensure compliance with safety practices, licensing and other regulatory/funding agency requirements
• Perform long term planning to preserve Brilliant Corners’ physical assets.
• Identify opportunities for leadership and program improvements,
• Take initiative and be a self-starter
• Apply big picture and bottom line concerns to daily practices
• Lead and engage the MT’s in consistent skill building.
• Ability to identify long-term asset management expenditures.
• Build trusting relationships.

Travel

This position

Job Rewards and Benefits