Senior Manager, Western US Relief Operations
World Central Kitchen, United States
Job Description
World Central Kitchen, Inc. (WCK) seeks a talented and committed Senior Manager, Western US Relief Operations to directly lead our regional relief activation team which includes the Culinary, Distribution, Community Outreach, and Procurement/Logistics Managers. Part of a growing and geographically dispersed Relief Operations team, the successful candidate must possess a sincere desire to be an innovative contributor in this role, thrive in a dynamic and challenging environment, and have a demonstrated ability for being effective functionally and strategically.
This role will report to the Director of Relief Operations and work closely with other Senior Managers. This role requires a sincere commitment to WCK’s mission, the ability to immediately travel 70-80% to relief activities world-wide, the availability to work evenings, weekends, and holidays, and flexibility for cultural, language, and time zone differences.
This role is intended to be a full-time exempt position based in any state in the continental Western United States and within one hour of a major international airport.
Key Duties and Responsibilities:
- Deploy, as needed, within eight hours to a Disaster Area/Emergency Response
- Lead and develop Unit Managers to ensure effective relief operations including with staffing, training, systems, inventory, safety, and program management
- Develop and implement effective solutions in collaboration with WCK leaders and departments
- Develop and maintain effective external relationships before and during activations
- Remotely support and coordinate tasks, activities, planning, operations, and special projects
- Accurately report on operations and disaster news and trends internally and externally as directed
- Ensure compliance with policies and procedures for operational efficiency and financial controls
- Maintain required certifications such as ServSafe Food Safety, CPR, and Forklift Operator
- Operate and thrive in stressful, fast-paced situations with positivity and patience while displaying genuine compassion for those in crisis
- Perform all other duties and tasks as assigned
Requirements
- 5+ years of relevant management experience managing deployed relief teams
- Demonstrated ability to strategically build relationships in new environments
- Demonstrated ability as a leader in remote and in-person working environments
- Demonstrated entrepreneurial skills in challenging untraditional environments
- Demonstrated advanced cross-cultural communication and leadership skills
- Demonstrated proficiency in Google, Microsoft Office, and relevant management programs
- Ability to travel, including internationally, quickly and on short notice, for extended periods of time
- Valid Driver’s license and passport
- Current employment authorization in the US
- Fluency in English
- Ability for extended physical exertion during an activation
- Fully vaccinated against COVID-19 unless a reasonable accommodation is requested and approved
Preferred candidates will also have a Bachelor's degree or equivalent in a related field from an internationally recognized university; proficiency in Spanish or French; prior experience with WCK; and experience in high-volume catering or similar operations.
Application amp; Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. Applications without a letter will not be considered. Please include your letter in one pdf document with your resume. All applications must be submitted by June 9, 2023.
References and background checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.
Benefits
- WCK offers competitive compensation and great benefits including:
- Zero premium medical, dental, and vision plans including for dependents within 30 days
- 403(b) retirement account with 50% match up to 8% of employee salary deferrals within 30 days
- 100% employer-sponsored group life and disability insurance within 30 days
- Professional Development Reimbursement
- Growth opportunities
- Employee Assistance Programs
- Responsible/Unlimited Paid Time Off policy which includes vacation, sick, and personal leave plus paid holidays
Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to rac