About Purple Carrot
Purple Carrot started with just a seed of an idea in 2014. Our vision is a world where plant-based eating is at the core of living well. Every day, on this mission, we’re breaking boundaries with plant-based eating. We value learning from customers, an ownership mindset, integrity, winning together, and being bold. We need your expertise on our team to make things happen!
Purple Carrot’s irresistible, globally-inspired meal-kit recipes and prepared meals using fresh ingredients are available in the U.S. and Japan. We are a team of collaborative individuals who drive for results, strive for doing better, make good choices quickly, and embrace a growth mindset to win or learn. Here’s what you’re up for!
Description
We are looking for a Director, Operations to join our mission-driven team. As an integral part of the Operations department, you will join forces with the SVP, Operations (to whom you will also report) in our continued effort to inspire people to eat more plants!
We are looking for candidates who are passionate about leading a team of managers and individual contributors towards operational excellence in Fulfillment, Inventory and Shipping/Logistics. This role will play a strategic role in shaping the growth and future direction of Operations and contribute cross-functionally to drive toward scalability + economies of scale. The role requires outstanding organizational leadership, communication, and change management skills with an ability to develop innovative solutions that push boundaries.
We greatly thank all applicants, however only those under serious consideration will be contacted.
Location:
- Greater Chicago Area - this role is expected to be onsite at our fulfillment partner on a regular basis unless traveling.
- This role is expected to travel (~20%) to other partner sites or other business related meetings at our Needham, MA HQ.
On the Plate
- Enable the team to meet all KPI’s amp; financial metrics and achieve daily, weekly, monthly and annual goals through driving and managing to high standards for execution
- Lead, coach and develop diverse talent within each functional area of fulfillment (Fulfillment, Inventory and Shipping) with a focus on building future leaders
- Develop trust, credibility, effective and collaborative relationships with Purple Carrot partners, vendors, team members and direct reports, act with ethics and integrity always
- Proactively engage internal and external stakeholders to align priorities and resources, including leading weekly/monthly meetings, driving sense of urgency and escalation as needed to achieve goals
- Drive continuous improvement when it comes to Food Safety, Food Quality, Cost, and Delivery
- Create a positive team dynamic that encourages all team members in the fulfillment center(s) to:
- Provide timely feedback to direct/indirect reports.
- Drive positive change within the facility
- Adapt to the ever-changing business needs and ensure that the team does the same
- Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold partners accountable to the PC brand, KPI’s, and culture.
Main Ingredients for the Role
- 8-10 years of management experience leading a manufacturing or fulfillment operations center; preferably in food service, food production or kitting - Front line experience is a plus
- Bachelor's degree in Engineering or related field, or equivalent experience.
- Familiarity with FSMA, HACCP, SQF
- APICS certification (preferred)
- Deep knowledge of Lean and Agile Production
- Comprehensive background in Fulfillment, Shipping, Receiving, Warehousing, manufacturing and co-manufacturing
- Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
- Demonstrated success at delivering new product initiatives in both a large company and start-up environments
- Strong continuous improvement skills
Extra Special Sauce
- Ability to think strategically and communicate at the executive level, coupled with top-notch
organizational skills and an attention to detail to execute tactically - Excitement for and proven ability to quickly adapt in an environment with a high level of ambiguity and change
- Interest in spending most of your time on the site floor and working directly with all levels of staff to keep the voice of the customer top of mind
- Demonstrated ability to effectively motivate, develop and manage other leaders and team members within an organization through coaching/mentoring talent for future growth
- Emb