Who We Are:
We give end users THE CONNECTED LIFE EXPERIENCE the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.
We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.
We currently serve over 3,600 customers globallycomprised of over 1 million guest rooms and apartment unitsacross multiple industries including hospitality, student housing, multi family and senior living.
IN 2020 we launched PlatformONE a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience.
What You'll Do:
Responsible for the accuracy and execution of all employee data and everyday Human Resources’ (HR) operations; including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. This is a fast-paced, high exposure, hands-on role to help scale Single Digits’ growth.
Job Duties/ Responsibilities:
- Prepare and process bi-weekly, multi-state, domestic and international payroll.
- Process new hires, separations, and all employee changes.
- Ensure and maintain accurate and timely employee records within the Human Resources Information System (HRIS).
- Provide support and guidance to maintain compliance with federal, state, and local employment laws and regulations.
- Strengthen and improve employee experience programs.
- Be creative and find new ways to be more efficient and streamline processes.
- Assist with all HR projects and strategic initiatives.
- Provide frequent HR Key Performance Indicators (KPIs), usually through custom reporting.
- Handle HR compliance items, such as 401k audit, 401k testing, payroll and tax.
- Daily point of contact for employees related to payroll and benefits.
- Administrate all employee benefit plans.
- Review monthly invoices for accuracy.
- Manage employee inquiries and respond to all questions regarding benefits, systems, company programs, and policies.
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Assists in all reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Implements new hire orientation and employee recognition programs as needed.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Performs other duties as assigned.
Requirements
Education:
- Bachelor's degree from an accredited four-year college or university, or equivalent combination of education, training, and experience from which comparable knowledge and skills have been acquired.
Experience:
- 2-4 years of experience working in a busy HR department.
- Payroll, Learning amp; Development, and high-volume Recruiting experience is always a plus.
Knowledge:
- Proficiency with MS Office.
- Experience working with an Applicant Tracking System (ATS) and HRIS is preferred, especially the Workable and Paylocity systems.
Personal Attributes:
- Demonstrated ability to safeguard confidential material and information with discretion.
- Must place a strong focus on customer service and act with a high level of integrity, professionalism, and discretion.
- Strong communication skills, with a