Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them.
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
The Senior Insurance Product Manager manages the development of innovative, digitally distributed commercial insurance products for Simply Business, ensuring best in class coverage for our programs. This role has particular responsibility for the development, design, implementation and analysis of new products and propositions. The Senior Insurance Product Manager also develops and increases the skill set and knowledge of product team members by providing insight, direction, and expertise.As a Senior Insurance Product Manager you will:- Lead effectively, even through ambiguity and uncertainty
- Use data and analysis as the foundation of business decisions
- Demonstrate exceptional communication skills and enjoy collaboration
- Possess a customer-centric mindset
- Think critically with a structured approach to problem-solvingContinually strive to grow the team’s knowledge and skill set
Senior Insurance Product Manager Responsibilities and Duties:- Serve as the Business Owner responsible for the development of new insurance products and propositions. This will include responsibility for driving strategic alignment in the business and achieving wider stakeholder alignment across the company and with external carrier partners. The latter through close collaboration with Business Development and Insurer Relations teams
- Use customer data, insight from the market, competitors and other sources to determine and validate customer demand for a new product or proposition in the commercial insurance market
- Create 1-3 year strategic plans and new product roadmaps, including annual budgets and forecasts
- Work closely with Digital Product Managers in the process of Opportunity Discover for the purpose of determining Product Market fit for a new commercial insurance solution
- Lead the process of testing and prototyping new solutions, and iterating at fast pace with learnings gained through this process
- Oversee the build and launch of new products or propositions. This will include:
- Providing a compelling new product/proposition vision to motivate engineering teams and ensuring on time delivery of the build.
- Owning product decision making on a day to day basis to ensure that delivery blockers are removed quickly
- Collaborating closely with Business Development and Insurer Relations teams and carrier partners to ensure efficient delivery where we are reliant on 3rd party coordination
- Coordinating with Marketing to ensure that appropriate Go to Market plans are prepared and executed on successfully
- Monitor and measure the success of the product/proposition and iterate at pace to ensure that we meet the desired customer and commercial goals.
- Drive continuous improvement to ensure customer needs are met and our insurance products are suitable for the market, delivered in an easy to understand format, well-maintained and compliant with carrier and regulatory requirements
- Provide leadership and support as a subject matter expert (SME) with regard to assigned products and segments
What we are looking for:- Bachelor's degree in business, economics, or other quantitative field preferred or equivalent
- 3-5 years of experience in commercial line insurance product management and/or development as a Product analyst, Business analyst, Underwriting analyst or Claims analyst
- Experience in delivering a great insurance product where you had a hands-on decision-making role in building/running one or more products sold digitally
- A track record of making trade-off calls on prioritization being able to demonstrate great decision making using data and evidence
- Driven significant improvement in your product from ideation to live with measurable success across defined KPIs
- Effectively worked with senior business leaders/stakeholders outside of your immediate team to facilitate requirement gathering/elicitation sessions
- Excellent technical insurance knowledge you must be technically competent in how insurance markets and products work (e.g. underwriting principles and risk selection)
- Someone keenly interested in digital customer experience, customer buying behavior and customer insurance needs
- Someone who brings a fresh perspective, challenging insurance industry dogma
- Someone who has attained or is stud