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Data Analyst, Customer Success
Scorpion, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Aug 2, 2023
Last Date
Sep 2, 2023
Location(s)
Job Description
About UsScorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.
About the Role
***ONLY APPLICANTS IN SALT LAKE CITY WILL BE CONSIDERED***
As a Data Analyst at Scorpion, you’ll work with our Customer Success Operations team to develop and support dashboard metrics for our internal Scorpion team.
To be successful in this role, you need to be an analytical thinker who can tackle new data challenges and assist in evaluating data projects. You will think creatively about complex data problems and how to translate your discoveries to technical and non-technical audiences.What your success will look like - Deliver insights instead of just delivering reports
- Understand the correlation between most important KPIs
- Demonstrate problem-solving ability with emphasis on drawing inferences with data
- Recommend, prepare, monitor, and evaluate key conversion metrics and KPI dashboards by analyzing patterns, usage, and trends
- Assist in the presentation of models and findings internally to other Scorpions
- Collaborate with internal teams at the onset of new projects to generate ideas and propose ways of solving existing business problems
Who you are and what you bring - 2+ years of relevant professional work experience
- STEM Bachelor or the equivalent of experience
- Advanced Excel Skills
- Strong verbal and written communication skills
- Strong analytical skills
- Outstanding attention to detail
- Proactive and self-directed; ability to identify opportunities to add value and go the extra mile to help your team succeed
- Statistics expertise (A/B Testing, experiment design, data profiling, etc.)
- Beginner Python for data analysis and visualization
- Exposure to digital marketing
Our Benefits- We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy today and tomorrow.
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax and recharge away from work
- Employee equity program
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice
- Monthly company all-hands meetings
Compensation - We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
- The base salary range is $75,000 (entry-level) - $85,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future amp; continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
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Job Specification
Scorpion
Information Technology and Services - San Jose, United States