At DNSFilter we have a singular mission: to challenge the way the industry thinks about security via DNSand we need your help! We’ve come a long way over the past few years. In 2021 we had a successful $30 million Series A funding round, and in 2022 we became the fastest DNS security tool on the planet and joined forces with privacy-focused VPN Guardian! This year we’re continuing our product-fueled growth by adding new features to assist our customers with their DNS-layer security and broadening our solution to meet the needs of our customers. This is a fully remote, full-time, hourly role.
As our company grows, we realize we have a missing piece and that’s where you come in! We are looking for a Tier I Technical Support Engineer who is self-driven and naturally curious, a good teammate, and a great addition to the team. This person will be self-motivated and able to work independently while maintaining a high level of productivity and quality work. An ideal candidate should have broad technical knowledge of networking, routing, DNS, and TCP/IP protocols, but should also exhibit high levels of customer service.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion is a key to innovation and excellence; therefore we encourage people from all backgrounds to apply to our positions!
You will:
Requirements
Bonus points for:
Benefits
The hiring range for this role is: $28 - $33 USD Per Hour
This role is non-exempt amp; is eligible for overtime as deemed necessary. This role includes a PTO day every other Friday along with Federal Holidays amp; unlimited vacation.DNSFilter is a pay-for-performance organization, which means there is the opportunity to advance your compensation with performance over time. The hiring base pay is dependent upon many factors such as level, function, training, transferable skills, work experience, business needs, and/or geographic location. As a fully remote company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.