Field Service Systems Technician, Alabama
PrePass, LLC, United States

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. For the past 30 years, we have worked with the PrePass Safety Alliance to help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! PrePass, with 325+ employees (and growing), was recently spun out of a 6-Billion-dollar company. You will get the best of both worlds, with all the fun and feel of a fast-paced startup, and the benefits of a financially secure and established organization. Apply today to join the excitement of building a SaaS company, and get in on the ground floor where you can help shape the direction of our department and company!

Position Summary:

We are seeking a Field Service Systems Technician for our Alabama territory. This position will be homed in Montgomery, AL. Please read entire job description for details.

• This is a roadside mobile field service technician position (State ports of entry).
• This is NOT an basic in-office IT position.

On occasion you will be tasked with assisting team members in states outside of your assigned territories, and for training. You will be a quick-response, customer support team member, responsible for completing complex work orders and meeting critical deadlines. You will troubleshoot hardware/software equipment issues and will setup, install, configure, maintain, relocate, and/or repair a variety of electronic computing RFID and Fiber Optic communications equipment, software, and peripherals.

Requirements

What We Want You to Do:

• Roadside hardware and software diagnosis and maintenance.
• Replace pole mounted equipment, and at times work with subcontracted contractors to achieve contract compliance.
• Perform bench maintenance and repair to sub-assembly/component level equipment.
• Use a variety of specialized test equipment and diagnostic devices to identify and address issues.
• Troubleshoot related communication problems, e.g., in a LAN environment.
• Apply knowledge of wiring, standard cable connections and wire closets/MAUs, RFID fiber pulls, and terminating fiber.

Who You Are:

• A minimum of 2 years of service technician experience.
• Ability to travel up to 75% of the time NO REPORTING INTO AN OFFICE!
• High school diploma and one of the following:

• Technical training from a trade or vocational school.
• Associate degree in electrical or electronic technology.
• Military with electronics training or equivalent work experience.

• Motor Vehicle Reports is part of the background check process. Must have a valid driver’s license and acceptable driving record.
• Considerable client and end-user interaction. Ability to build relationships and communicate effectively.
• Frequently work on ladders and lifts, or in confined spaces, with considerable climbing, bending, stooping, crawling, and lifting up to 60 pounds.
• Earn overtime pay by working extended and weekend hours.
• Able to use and have knowledge in the use of basic and specialized tools, ladders, hydraulic and electrical lifts.

If you have the following MOS we would love to hear from you:

• Army: 17E, 25B, 25C, 25L, 25N, 25S
• Airforce: 1D731A, 1D731R, 1D731Z, 1D733C, 1D7X3C, 1N231, 1N531, 1N631, 2A133, 2E133, 2E231, 2E631, 2E632, 2E731, 3C131, 3E031
• Navy: CTM, CTN, CTR, CTT, IT, ET, EM, ETN, EMN, IC
• Marine Corps: 28XX, 59XX, 64XX
• Coast Guard: AET, EM, ET, IT

Benefits

• Great benefit package with medical, dental, and vision that start on date of hire.
• Free Medical Insurance option.
• Vacation, Sick, Holidays, and Floating Holidays.
• Employer-Paid Life and Long-Term Disability Insurance.
• Flexible work schedule.
• 401(k) plan with strong employer match.
• Tuition reimbursement available.
• Work environment where you have a lot of independence.
• Growth opportunities.
• Ability to work with a purpose and make an impact on our planet.

Job Rewards and Benefits