UX Writer - Contractor
MasteryPrep, United States
Job Description
Be on the cutting edge of classroom technology
Do you love consistency in software messaging? Do you feel a surge of delight when you find the perfect word to tell a user what they need to do? Our development team needs you! We are looking for a UX Writer to contribute microcopy that will enhance the user experience for administrators, teachers, and students who are working to improve performance on high-stakes tests.
This is a contracted role that is projected to involve 10 hours of contribution per week. As a UX Writer you will:
- Write, edit, and maintain microcopy and product documentation to give users a strong learning experience in our software products (B2B)
- Review UX deliverables and make suggestions for improvements with copy
- Contribute to a voice and tone guide for our software to establish a consistent persona across the user journey
- Assist in standardizing the system nomenclature and messaging templates
- Bring a user-centered focus to make our documentation and product language match the needs of our intended audiences
- Embrace a conversational writing style meant for guiding our users through the product’s features
- Support the Lead Product Designer to reduce friction for inexperienced users who are learning a new platform
- Contribute to copy for customer research projects and customer persona development
The microcopy you will produce includes:
- Contextual help (tooltips, instructions. alerts, modals, etc.)
- Onboarding
- System recommendations
- Surveys
- Emails
About Us
Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available made accessible to all students.
Through 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.
MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 Fastest Growing Companies, featured by Entrepreneur 360, and selected among the Growth Leaders by Louisiana Economic Development.
Requirements
- Receptivity to feedback
- High attention to detail
- Excellent verbal and written communication skills
- Familiarity working with wireframes and functional specs
- Inquisitive and articulate in asking specific questions to learn more information
- Able to understand and apply new information, procedures, or principles to perform job duties
- North American English fluency
- Experience working in ed-tech and software is preferred
- General availability during 9:00a - 5:00p Central Time (CT)
- Deep belief in the potential of all students and a passion for MasteryPrep’s mission
- Respect for individuals' diverse experiences and the ability to work effectively with people from a variety of backgrounds
Benefits
This is a contracted role and is currently expecting 10 hours of contribution per week. This role is compensated at a rate of $30/hour.