Medical Secretary
JOSHUASON LTD, United States
Job Description
JOSHUASON LTD, a leading interventional pain management center in Western Pennsylvania, is hiring for the position of Medical Secretary. As a medical secretary, you will be responsible for performing administrative duties and customer service tasks to support the efficient operation of the clinic. This role provides an excellent opportunity to work in a dynamic and fast-paced healthcare environment with a team of highly skilled and dedicated professionals.
In this role, you will be responsible for greeting patients, scheduling appointments, answering phone calls, processing medical records, and managing insurance forms. You'll also support the clinical staff by ensuring the smooth functioning of daily operations. If you are a detail-oriented professional with excellent multitasking skills and a passion for helping others, we encourage you to apply.
Responsibilities
- Welcome patients and visitors in a friendly and professional manner.
- Schedule appointments, consultations and follow-up visits efficiently.
- Accurately collect and input patient demographic and medical history information.
- Answer phone calls, respond to messages, and direct inquiries to the appropriate staff member.
- Accurately process medical records and documents.
- Manage and process insurance forms and claims.
- Support clinical staff and ensure the smooth functioning of daily operations.
Requirements
- Excellent verbal and written communication skills.
- Strong organizational and multitasking skills.
- Proficient in using Microsoft Office and electronic medical records (EMR) systems.
- Excellent customer service skills and professional demeanor.
- Ability to handle confidential information with professionalism and discretion.