Solution Consultant
Evaluate Group, United States
Job Description
Evaluate is a global company providing outstanding market intelligence services for the Pharmaceutical, Medical Device, Financial and Consulting sectors, through the Evaluate Pharma, Evaluate Medtech, Evaluate Omnium and Evaluate Vantage online brands. Our international clients in Pharma and Biotech, Medtech, Banking and Consultancy regard Evaluate Pharma as the industry’s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, Ramp;D pipeline, markets and comprehensive company financials.
To amplify the ability to make critical decisions, Evaluate is proud to become part of Norstella an organization that unites four market-leading companies with a shared goal: to improve patient access to life-changing therapies. We are stronger together and as a Norstella company, Evaluate plays a key role in helping to connect the dots from pipeline to patient.
About The Position
Solution Consultants are subject matter experts with life sciences knowledge and experience. Through that experience, Solution Consultants developed deep therapeutic domain knowledge and data and software acumen. This role will partner with the sales team to strategically position the value of Citeline and Evaluate subscriptions, test new products, and scope solutions for Evaluate and Citeline clients to create new and expand existing partnerships.
Responsibilities
- Consistently collaborate with the Sales team to identify opportunities for business alignment.
- Support pre-sales activity such as therapeutic-specific messaging, aligning market events to emerging needs, and curating targeted insights to drive prospect engagement.
- Prepare and research for all client capabilities meetings by identifying likely buying triggers and use cases based on opportunity dynamics by referencing relevant industry sources.
- Provide a point of view and tailored product demonstration based on product lifecycle, therapeutic area, and other important considerations.
- Present Evaluate, Citeline, and customized Real-World Data solutions, through software demonstrations, therapeutic insights, and data methodologies. Must excel at presenting in formal settings to prospective clients.
- Collaborate with leadership and product management on perceived gaps in product capabilities: relay feature requests and suggestions based on market, customer, and prospect feedback.
- Ensure continuing client engagement during demonstrations, including the presentation of data samples and preparation of proposal decks.
- Focus on closing the most significant and highest potential opportunities and understand how to work with sales/account executives to prioritize such opportunities.
- Represent solutions at trade shows and other industry events.
- Collaborate with the product team to test new clinical amp; commercial offerings with several potential clients and share feedback from Voice of Client back to internal stakeholders.
- Collaborate with the Learning and Development/Enablement team to ensure appropriate and timely roll out of Early Adopter and General Adopter programs for new Citeline/Evaluate solutions.
- Other duties as assigned.
The guiding principles for success at Norstella:
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and will