Community Manager
Wendover Management, LLC, United States
Job Description
Property Manager
Who are we?
Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!
What is our Mission?
To create exceptional experiences by building value-driven communities that enrich lives.
What is our Vision?
To create:
- Quality housing for residents
- Meaningful careers for our associates
- Strong partnerships with our service providers
- Communities that consistently deliver exceptional experiences
What do we believe in?
At Wendover, we believe by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.
The position?
We are seeking an outstanding, experienced professional Community Manager to join our team at Weston 4Hundred, a class A, 208-unit market rate community located in Kissimmee, Florida.
What are we looking for?
We are looking for a Community Manager that possesses high energy, expert communication, and relationship-building skills paired with outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse team while keeping a strong sense of ownership attitude.
What are my responsibilities as a Wendover Community Manager?
Team Leadership
- You will successfully lead and direct the leasing and service teams to achieve all goals for their departments.
- You will provide training, mentoring, accountability, and frequent feedback to your team.
- You will complete reviews of each team member, ensure reviews are accurate, consistent, and effectively communicate team member standing within the organization.
Budgeting amp; Expense Management
- You will contribute to the annual budgeting process to accurately forecast income, maintenance expenses and capital improvement needs.
- You will manage maintenance expenses within budget and take corrective action to proactively address any issues
- You will identify areas for process improvement or cost reduction and lead the implementation of these initiatives
Work Quality amp; Scheduling
- You will manage daily/weekly work schedules to address all maintenance requests in the most efficient manner
- You will review timesheets daily to ensure accurate hours of your team and prompt processing of payroll.
- You will supervise the work quality of the maintenance team and third-party contractors and assist with projects as needed.
- You will develop and maintain a preventative maintenance program for facilities and equipment and implement program changes to address recurring issues.
Purchasing / Vendor Relationships
- You will effectively manage vendor relationships, including trash collection, landscaping, HVAC, plumbing, electrical, etc.
- You will analyze asset improvement needs and/or perform project management duties on construction projects.
- You will efficiently manage maintenance supply inventories and equipment
Resident Customer Service
- You will provide the best customer service to all our stakeholders: residents, vendors, peers, and investors.
- You will coordinate with your team to schedule inspections, service, and repairs with minimal disruption to residents and community operations.
- You will ensure the team responds promptly to service requests from residents and community teams, including emergency and after-hours situations.
Safety amp; Procedures
- You will keep accurate, detailed, and timely maintenance records for all activities.
- You will maintain community security and safety systems, ensuring compliance with all company, local, city, state, and federal guidelines.
- You will ensure all company safety procedures are followed and that potentially unsafe conditions are corrected immediately, no lost-time accidents on their team.
- You will ensure compliance with applications and resident files
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