About AssuranceAssurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.
Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.
At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!
About the position:We are hiring an Account Manager to support our Marketplace enterprise partners. This position will act as the partners’ representative within our firm to ensure their needs are met with focus on improving their experience and developing the overall relationship. The ideal candidate will have an account management and/or insurance background, along with strong communication, and a proactive and goal orientated mindset.
Assurance partners with dozens of agencies and insurance carriers to expand the available coverage options for our customers. When we get an insurance request from a consumer, we evaluate the internal and external opportunities, and in some cases send the consumer data to a partner.
The ideal candidate will come into the Seattle office Tuesday and Thursdays.Responsibilities
- Manage Partner Relationships for various lines of insurance and assists with onboarding new partners.
- Build Strong Client Relationship to maintain current business and acquire new customers.
- Anticipates partner needs and identify the strategies to solve them.
- Identify opportunities to improve partner performance.
- Partner with Revenue Operations to create and execute growth strategies.
- Communicating with the rest of the Assurance team to share: Success stories and pitfalls; business trends and performance; technical blockers.
- Building and sharing performance reports and ad-hoc analyses to monitor trends and opportunities.
- Conducts or assists with virtual and on-site meetings to communicate partner performance.
Who you are
- 2+ years’ experience in account management or customer service preferably with lead generation and/or insurance
- Ability and willingness to travel as needed.
- Strong communication skills
- Strong customer service skills and ability to manage campaign reviews and feedback.
- Strong presentation skills
- Ability to meet project deadlines, multi-task, and manage multiple accounts at the same time.
- Takes initiative, is resourceful, self-motivated, with a high sense of ownership over work.
- Previous success working in a fast-paced, dynamic, and creative environment.
- Gets energy when challenged to think outside of the box.
- Energetic, proactive, and tenacious
- Coachable - willing to hear feedback, adapt, and grow.
- Team player - you are willing to lend a hand and celebrate the success of others.
Choose Assurance because:Exceptional base salary plus bonus structureComprehensive benefits which include, medical, dental, vision, 401K and moreUnlimited paid vacation, sick leave, plus paid holidays.Growth opportunities, advance your career rapidly, we offer leadership development training and promote from within.Ongoing coaching and career development including individual and group coaching sessions.