Part-Time Front Desk Administrator - Fremont Northgate Offices
Mindful Support Services, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Sep 5, 2023
Last Date
Oct 5, 2023
Location(s)

Job Description

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 800 providers throughout our eight locations, and we are continuing to grow!

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary responsibilities

  • Providing excellent customer service over the phone, in person, and via email
  • Creating a warm and welcoming atmosphere for clients
  • Managing the front desk by helping clients prepare for their visits
  • Scheduling client appointments
  • Supporting mental health providers with administrative requests
  • Client insurance benefits verification

Requirements

What you’ll need to be successful

  • Strong work ethic and ownership of your role
  • Ability to multi-task and prioritize
  • Willingness to step into uncomfortable situations with clients, providers and coworkers
  • Motivation to receive feedback and continually grow
  • 2+ years of customer service experience
  • Schedule requirements: Weekday mid-day amp; evening coverage

Benefits

We provide our full-time employees with:

  • 1-2 weeks of PTO accrued annually based on hours worked
  • 401k matching
  • Professional development training and opportunities for advancement

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

Job Type: Part-time

Salary: $21.00 per hour

Job Specification

Job Rewards and Benefits

Mindful Support Services

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