Accounts Receivable Clerk or Billing/Collections Clerk
FFP, United States

Position Summary:

Under general supervision of the Credit amp; Collection Manager. The Accounts Receivable Clerk is responsible for processing accounts receivables and incoming payments in compliance with financial policies and procedures. They also perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data.

Primary Duties and Responsibilities:

• Updating the computer system with new accounts, invoices, and payments.
• Issue invoices to customers in a timely manner.
• Research payment application history to match payments received to appropriate invoices.
• Accurately post customer payments made by ACH, check or wire.
• Contacts customers via phone, email and mail to collect payment for past due amounts.
• Performs proper follow-up on all collection efforts to reduce Days Sales Outstanding and minimize the percentage of receivables that are past due.
• Keeps management informed of key developments on accounts.
• Researches and handles customer inquiries and provides superior customer service both externally and internally.
• Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future.
• Responsible for working well with others and maintaining positive attitude within a team environment.
• Ensure compliance with all Florida Food Products policies and procedures.
• Responsible for special projects as requested by management and other duties/ responsibilities as assigned to meet the ongoing needs of the organization.
• Performs related duties as assigned.

Competencies:

• Communication
• Consultation
• Critical Evaluation

Qualifications:

• Associates degree preferred but not required.
• 2+ years of experience in accounts receivable/collections
• Ability to operate a 10-key system by touch
• Excellent verbal and written communication skills and a demonstrated ability to communicate
• Ability to multi-task in a fast-paced environment
• Strong attention to detail and a high accuracy level
• Computer proficiency on MS Office products to include Word and Excel

Requirements

Minimum Skills, Knowledge, and Ability Requirements:

• Ability to communicate effectively both orally and in writing.
• Knowledge of Multiple ERP such as SAP, Great Plains and S2K.
• Demonstrated the ability to resolve issues quickly, problem solve and escalate appropriately.
• Knowledge of general accounting principles.
• Familiarity with credit and collection operations procedures, including reconciliation of AR activity.
• Strong interpersonal skills.
• Strong organizational skills; attention to detail.
• Knowledge of Microsoft programs, extensive knowledge of Excel.

Work Environment:

• The noise level in the work environment is generally quiet.

Physical and Mental Requirements:

• 85% or more time is spent looking directly at the computer.
• Associate is frequently required to stand, walk (or otherwise be mobile).
• Ability to deal with stressful situations as they arise.

Benefits

• Medical, Dental, Vision, and Prescription Drug Insurance on Day 1
• Health and Wellness Incentives
• 10 Days of PTO
• 10 Paid Company Holidays
• 5 Personal Days
• 401(k)
• Health Savings Account (H.S.A.)
• Long-Term and Short-Term Disability
• Life Insurance
• Accidental Death amp; Dismemberment (ADamp;D)
• Employee Assistance Program (EAP)

Job Rewards and Benefits