Revenue Cycle Product Owner
CliniComp, United States
Job Description
The Revenue Cycle Product Owner participates in the development, maintenance amp; optimization of Revenue Cycle information systems for ensuring successful day-to-day charge capture and billing processes within EHR operations across all sites utilizing the CliniComp EHR Product Suite. The Revenue Cycle Product Owner analyzes user needs, billing requirements, and research appropriate workflows to further develop broader revenue cycle functions. Collaborates with cross-functional teams, external operational consultants and departments within CliniComp to ensure superior customer support, system optimization, and problem resolution. Leverages their knowledge of Revenue Cycle, Financial Decision Support, and hospital operations in collaboration with teams to optimize product development.
Requirements
Essential Functions:
- Specify and write features, stories, requirements for the development of software to support charge capture and Rev Cycle workflows at hospitals and health care provider organizations using the CliniComp EHR product suite;
- Integrate with operational consultants to ensure product designs meet end user needs;
- Prioritize, plan, and manage product feature development from inception to completion;
- Collaborate with development team from software specifications through testing and deployment for charge capture, coding, and billing functions of health care organizations, including inpatient and outpatient environments as well as professional and hospital-based billing;
- Demonstrated detailed expertise in at least three domains of revenue cycle operations in a hospital. (i.e. HIM, Charge Capture/Revenue Integrity, Professional/Hospital Billing, Claims);
- Acts in a leadership role on Scrum team, solves complex problems through analytical skills;
- Develop, oversee and facilitate training programs to educate client staff on revenue cycle features and capabilities;
- Investigate and resolve matters of significance related to quality assurance, system change requests, usability issues, technical support, device integration, and coordinate with business partners as needed;
- Understands the customer, has a vision for the needs, pain points and value delivered to the customer, and can balance needs of other stakeholders;
- Responsible for the backlog of features and user stories from which the development team pulls from;
- Report on common sources of technical issues or questions and make recommendations to product team
Qualifications:
- Required: Bachelor's Degree
- Preferred: Experience with revenue cycle operations in a hospital, or design and development of revenue cycle software of 2-3 years.
Core Competencies:
- Critical thinking with problem solving, decision making, analytical, and quantitative, organizational research, time management and priority setting skills;
- Strong knowledge of Revenue cycle operations, charge capture and downstream financial systems;
- Analytical mind with a problem-solving aptitude;
- Excellent verbal and written communication and presentation skills;
- Ability to gather and parse the opinions of multiple stakeholders, often acting as the go-between between your development team and other company leaders;
- Capacity to make smart, educated decisions with confidence;
- Flexibility and adaptability to partner well and collaborate with scrum teams and stakeholders across the organization;
- Proactively communicates with leadership on progress and issues;
- Technical skills Scrum amp; Agile software development methodologies, software development, UX knowledge and principles, backlog understanding and management, user stories knowledge, ability to use tools and apps.
Benefits
CliniComp's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, location and relevant education or training.
- 100% covered Medical and Dental coverage for you amp; your family.
- Generous 401(k) plan and contribution.
- Events and weekly lunches.
- Engaging wellness activities including access to an onsite nutritionist and onsite group training sessions.
- Corporate Social Responsibility Program
- So many more to list
CCI complies with the Americans with Disabilities Act and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform primary responsibilities. EEO/AA/M/F/Veteran/Disabled