Customer Service and Digital Marketing Coordinator 5 Hours per Week (IC-CN)
Mom to Virtual Assistant, United States
Job Description
We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.
Key Responsibilities
Manage Customer Service Emails: Efficiently handle, sort, and respond to incoming customer service emails to ensure customer satisfaction.
Social Media Engagement: Manage comments, DMs, and overall engagement on our social media platforms, specifically Instagram and Facebook.
Manage Photoshoots: Coordinate photoshoots including liaising with all involved parties, determining props, items to bring, attire, and other logistical details.
Ad Hoc Projects: Perform various tasks and projects as needed to support business operations.
Manage Google Ads: If experienced, oversee and optimize Google Ads campaigns to achieve set goals. (Experience is a plus but not mandatory)
Platforms
- Canva
- Google Suite
Requirements
- Interest in fine jewelry and / or china a plus
- Must have a passion or interest in china and entertaining
- Type A personality
- Collaborative team player
- Exceptional attention to detail
- Self-starter and intuitively organized
- Excellent communication skills, both verbal and written
- Strong customer service background
- Experience in social media management is preferred
- Knowledge of Google Ads is a plus
- Ability to work independently and manage your time effectively
- Pacific, Mountain, Central, or Eastern Time Zon
Benefits
There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.