Account Manager (Travel)
RateHawk, United States

RateHawk is a travel tech company that operates globally and is part of the Emerging Travel Group. Emerging Travel operate several different brands since 2010, and we are a respected and trusted travel company in Europe, the United Kingdom, the Middle East, and Asia. Currently, we are expanding into the America travel market.
Our goal as a leader in the travel technology industry is to provide travel professionals with the most convenient travel products through creation, distribution, and management. We are always working to improve and expand the travel industry and make it easier for everyone. This includes making travel simpler, more profitable for professionals, and more accessible for individuals.
We are looking for Account Managers in the U.S. to implement effective sales strategies and build long-term, mutually beneficial relationships with our customers and partners in the North American market.

• Actively promote our new international project;
• Follow up with new and existing customers in our portfolio to provide system training and strategically understand what you can do to provide better opportunities and solutions;
• Maintain and improve our relationship with customers to increase their performance and revenue;
• Maximize and develop API business with potential and existing partners;
• Work with the sales team to identify and grow opportunities within the territory;
• Work closely with the Sales Managers to ensure the best relationship with our existing customers;
• Provide market and competitive analysis to help the company reach the North American territory and be part of our growth;
• Product presentations amp; networking, as well as controlling payments and providing comprehensive reports.

Requirements

• You have 2-5 years of proven sales experience in the travel industry, in-depth knowledge of the country's market, and networking in the travel industry i.e. travel agencies, tour operators, OTA, TMC, DMC.
• Account management for B2B travel companies are your bread and butter.
• You have strong familiarity in selling API and technology products/services.
• You are ambitious, proactive, results-oriented and comfortable with fast-paced business environments.
• You use data to back your decisions, innovate rapidly and are adept at utilizing cutting-edge technologies.
• You have experience using KPIs to track success.
• You are capable of understanding and working across culturally diverse environments, reflecting ETG's global presence.
• Be your own CEO; We are looking for individuals who can work independently and have a high degree of accountability.
• Think out-of-the-box. Ability to develop and implement solutions to unique challenges.
• Proficiency in English (written and spoken) is required, and knowledge of other languages is a plus.
• Must be a current resident/citizen of the US (we don’t provide visa sponsorship at this time).
• 10% of your time may involve visiting customers or attending events.

1. HR Interview
2. Meeting the Account Management team
3. Hiring Manager Interview
4. Personality test + Access to our platform (non-elimination stages)
5. Global Director Interview
6. Job Offer

Benefits

• Fully remote work format and a flexible timetable we don’t require you to be online or in the office at 09:00 sharp. You can start work at a time that suits you;
• Competitive salary + monthly and quarterly bonuses;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, training and conferences. If you want to participate in a conference, we will help to organize it;
• Mental health day;
• Corporate discounts on hotels and other services.

Job Rewards and Benefits