Logistics Operation Management/ Inbound Management (EM6641)
Samsung SDS America, United States

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called Cello in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Logistics Operations Management will handle domestic and international transportation while optimizing operations and provide satisfactory customer service and maintaining data entry and reporting. This position will manage and provide the support for Logistics Operation Management of trucking, ocean and air cargo.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Be responsible for LSP(Logistics Service Provider) Management
• Create and report to HQ (Proposal, Performance report for revenue)
• Develop/Enhance supply chain process for efficiency and organize KPI’s
• Manage transportation providers to ensure prompt and proper movement of shipments
• Be responsible for responding to customers’ inquiries and referring clients to the proper channels
• Arrange special shipping arrangements as necessary
• Manage booking status for all inbound shipments
• Data entry in operation system (Cello)
• Manage tracking information and fix the shipping errors during the shipment process
• Ensure the quality of all services provided and meets the required standards from company policy

Requirements

• High school diploma/ GED required
• 0~5 years of relevant experience in logistics Industry.
• General computer skills including MS Office Suite (Microsoft Word, Excel, etc.)
• Ability to properly handle confidential information
• Possess good planning and organizational skills
• Excellent verbal and communication skills
• Ability to multi-task
• Import logistics experience preferred.
• Korean-Bilingual preferred to communicate with HQ and custmers
• Work Location: 284Mawsons Way, Newberry, SC 29108 (Onsite)
• Travel %: up to 10% in US

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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