Patient Services Representative (Physical/Occupational Therapy)
Reno Orthopedic Center, United States
Job Description
As a Patient Services Representative (20 hours per week), you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.
Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!
What would you do as a Patient Services Representative?
You can expect to regularly:
- Check-in/Check-out patients and schedule follow up appointments.
- Accurately enter patient demographic information.
- Scan photo ID’s and insurance card as well as verify insurances.
- Collect applicable co-pays and ensure billing information is updated.
- Balance money drawers at end of day.
- Maintain calm and efficient patient flow through the clinics.
Requirements
Certifications/Educations:
- High School Diploma
Knowledge of:
- Customer service principles and practices
Experience:
- Using computer systems and applications, including entering data and typing
Preferred Qualifications - How can you set yourself apart from other applicants?
- One year of experience performing reception duties.
Work Environment
This position operates in a professional office environment. The noise level is usually moderate. This position may require travel to other clinic locations based on manager discretion.
This position is for our Physical and Occupational Therapy Department and is a full-time position.
Benefits
Check out our home page by clicking on View all jobs to explore the many benefits ROC provides to employees! This position is eligible for part-time benefits.