Contract Enrollment Specialist
CircleLink Health, United States

Overview:

CircleLink Health is looking for a passionate, outgoing and tech savvy Enrollment Specialist to help enroll Medicare patients into a monthly check-in program. In this part time, contract role, you will call eligible patients and encourage them to enroll in Medicare’s Chronic Care Management Program. Our program connects patients to registered nurses who will call them monthly to help them manage chronic diseases and prevent hospital admissions.

Key Responsibilities:

• Utilize our specialized enrollment software to call Medicare patients on behalf of their provider

• Explain the program and the list of benefits for enrolling
• Answer any questions patients may have
• Encourage enrollment and overcome objections
• Record the outcome of calls into our software with 100% thorough documentation of every call
• The daily expectation is to make ~15 calls per hour.
• Communicate recurring issues and trends to management.
• All other duties assigned.

Requirements

Required Skills and Abilities:

• Previous experience in sales, a call center, or in an outbound phone role
• Fluent in English
• Strong communication and telephonic skills
• Personable, outgoing and compassionate
• Passion for healthcare and improving patient outcomes
• Organized and autonomous; comfortable working with minimal supervision

Preferred Skills and Abilities, but not required:

• Previous healthcare experience
• Excel and Google Sheets experience
• Fluent in Spanish

Benefits

Scheduling and Other Requirements:

• Ability to work a minimum of 20 hours per week between 9:30am and 5:30pm EST weekdays only
• Possess a private space to complete calls
• Possess a STRONG internet-connected computer

Compensation:

$15.00 per hour

This is a 1099 role with no end date.

You will be responsible for your own taxes and insurance.

Job Rewards and Benefits