Ragtag bunch of hooligans seeks a Senior Project Manager with client service experience to join us.
About the job:
The SRW Senior Project Manager is a consistent force across the agency leading the charge to plan and produce best-in-class work on time and under budget. The Senior Project Manager keeps equal parts focus on agency operations and client service needs to partner closely with all departments in planning, navigating, and executing assignments large and small.
The SRW Senior Project Manager has a thorough understanding of integrated campaigns, social media, website development, influencer partnerships, PR support, paid media needs, and creative process. They are proactive, a top-notch communicator, able to handle a large volume of projects, thrive under pressure, can navigate the ebb and flow of an agency, and can anticipate and solve issues as they arise during projects. They will always do their best to answer any questions or help solve a problem using any and all resources. They truly lead the team and clients
The Senior Project Manager is the captain of information for timelines, budgets, processes, the latest project updates, content execution, estimates, scope, client goals and requests, and meeting recaps. They are client facing across the board, build strong relationships with our clients, and know how to motivate team members in all departments. They can manage complex internal conversations, lead stand up, creative kick off, and/or client meetings to share project updates with ease. They are organized, diligent, have great attention to detail, and haven’t met a problem they can’t solve.
Requirements
About You:
- You are a self-starter and skilled multi-tasker
- You are buttoned up and know how to get the work done accurately; you pay close attention to details and have strong organization and time management skills
- You possess an unrivaled proactiveness and hustle paired with a positive, can-do attitude. You see opportunity with quick changes or shifts and a fast-paced environment
- You understand a little bit of all parts of the work at all times and can high-level speak to nearly every department’s next steps and strategy if needed
- You understand what is needed to rally the team and help them understand client goals
- You cultivate and prioritize client relationships to build trust and confidence in order to better serve their needs
- You are comfortable having tough conversations and encouraging others to see the bigger picture that might might be outside their comfort zone
- You have experience managing large quantities of projects at once including hefty media budgets, complicated campaigns, and cross departmental integration including PR and Influencer
- You are a team player; you put the success of your team and work before yourself
- You are the creative team’s rock and general solver of creatives’ problems. You ensure they are clear on assignments, workload is manageable, calendars are up to date, etc.
- You have experience working with freelance and outsourced creative resourcing companies. You understand the extra level of details required for outside parties to ensure forward movement.
- You identify potential efficiencies and inefficiencies across projects, including the use of time, bandwidth issues, scheduling conflicts and brief clarity; you implement solutions to make the process and work better
- You lead the overall project planning and timeline creation of work streams across high priority accounts and technical projects, including working with freelancers on website development and maintenance
- You work with team leadership to manage assigned projects in all phases of the delivery process; including intake, overall scoping, risk management, hour burn rate, and execution
- You facilitate notes and feedback from both client and internal meetings
- You assist the team in the exploration of new tools and processes while keeping current tools and file storage systems organized
- You stay current on the latest digital technology, functionality and integrations to serve as a go-to resource for the internal team and clients
- You lead by example and manage junior team members or interns if/when team structure necessitates
Additional Qualifications:
Even if you do not meet 100% of the qualifications, but feel you have something unique to contribute to SRW, please apply! Tell us why you'd be a great addition in your cover letter.
- A degree in marketing, communications or related field; or equivalency in experience
- 6+ years experience as a project manager or account manager in a creative agency or marketing firm
- Experience working with project management tools (Asana, Trello, Smartsheet, Teamwork, etc.)
- Ex