Senior Vice President of Sales for Carrier and Enterprise
Sinch, United States
Job Description
Sinch is a global cloud communications platform that empowers businesses to engage with their customers, employees, and partners through secure and innovative communication channels. As a leader in digital communications, Sinch is committed to delivering exceptional experiences. We are seeking a strategic and dynamic professional to lead our Carrier sales efforts in North America. Reporting to the EVP Americas, this position is a crucial part of our growth strategy in the region.
Position Overview: The Senior Vice President of Sales for Carrier and Enterprise in North America will be a pivotal driver of Sinch's success in the region. You will be responsible for setting the strategy, leading a high-performance sales team, and achieving revenue and GP targets. This role demands a deep understanding of the Carrier markets, strong leadership, and a results-oriented approach.
Key Responsibilities:1. Leadership:
- Provide visionary leadership to the Carrier sales teams in North America.
- Establish and communicate clear goals, expectations, and performance metrics for the teams.
- Lead by example with a commitment to the company’s values and mission
- Build and maintain effective relationships with other senior leaders to align sales strategies with overall company objectives.
2. Sales Strategy:
- Collaborate with the EVP Americas and other key stakeholders to develop and execute the sales strategy for the Carrier markets.
- Drive revenue and GP growth through the acquisition of new clients and expansion of existing accounts through Acquisition, Upsell and Cross Sell Motions
- Partner with the Customer Success leaders on overall customer health and satisfaction.
3. Team Building and Development:
- Recruit, mentor, and develop a high-performing sales organization.
- Foster a culture of excellence, accountability, and continuous improvement within the team.
- Support the implementation of performance management systems, including setting clear goals and conducting regular performance reviews across the organization
- Encourage a culture of continuous learning and skill development to keep the team at the forefront of industry best practices.
- Ensure sales teams have the necessary tools and resources to stay well-informed and responsive to market changes.
4. Market Understanding:
- Stay informed about industry trends, competitive landscape, and emerging technologies, and use this knowledge to guide sales strategies.
- Work closely with the product and marketing teams to tailor solutions to market needs.
5. Client Relationships:
- Build and maintain key relationships with strategic clients, demonstrating a deep understanding of their business needs and how Sinch can address them.
- Serve as an escalation point for critical customer issues, working to resolve them effectively.
6. Forecasting and Reporting:
- Provide accurate and timely sales forecasts and reports to the executive team.
- Implement and use CRM tools to manage and analyze sales data.
7. Revenue Growth:
- Meet and exceed revenue targets for the Carrier markets in North America.
Requirements
- Bachelor's degree in business or a related field; a Master's degree is a plus.
- Proven leadership experience in Carrier sales, ideally in the cloud communication or telecommunications industry.
- A track record of driving revenue growth and exceeding sales targets.
- Exceptional strategic thinking and problem-solving skills.
- Strong interpersonal and communication abilities.
- Ability to travel as needed.
Benefits
- STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental l