Patient Concierge
Sight Partners, United States
Job Description
Northwest Eyes, is a progressive ophthalmic medical and surgical practice, we are searching for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. Come work in the beautiful Northwest. Northwest Eyes remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results.
Responsibilities:
Provide exemplary customer service for the following patient services:
- Perform a high level of customer service to our patients
- Performing patient check-in and out, answering phones, and other duties as assigned
- Providing information about services
- Coordinating care with other services
- Insurance referrals
- Processing patient paperwork as required
- Completing patient registration by obtaining consent for medical care and financial agreements
- Obtaining and verifying demographic and financial information through the pre-registration process
Requirements
- Minimum 1-year general office experience in a healthcare setting (Ophthalmology preferred)
- Knowledge of G-Suite
- Excellent verbal and written communication skills
- Strong Interpersonal Skills
- Ability to work in a fast-paced, team environment
Education and Experience:
- High School Diploma or equivalent
Benefits
- Competitive Salary $20- $22
- Medical, Dental, and Vision Insurance
- Robust Ancillary Benefits
- 401(k) Plan with employer contribution
- Company Paid Life Insurance
- Generous PTO/Holiday
- EEO Statement
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