Product Manager, Payments Checkout
ClickBank, United States
Job Description
Do you have a love foreCommerce, user creation, and onboarding?
Do you crave a collaborative team that doesn't have turf wars and weird territories? Good, we don't like that junk either!
Join a busy product group that works well with each other in a thriving local, Boise-based company of 20+ years.
What is ClickBank?Hint: we are not a bank!
ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries without ever missing a payment.
The Job...
Our Senior Product Manager gt; Payments and Checkout owns the market vision and drives the roadmap for our purchase experience, shopping/checkout tools for product sellers, and the payment systems that our marketplace relies on.
- You work with clients and a product team (UX, developers, QA, product marketing,BI,etc.) every day to deliver new solutions to market and iteratively build our payment platform related backend services.
- You are passionate about optimizing the checkout experience for usability, performance, and sales conversion
- You have a love for building ecommerce and/or payment solutions and the ecommerce/payments landscape.You are familiar with working withUX researchers and designersand delivering usable, simple, effective user experiences.
- You enjoy leading product development teams that have a hearty amount of backend workin payment services and systems, third party integrations,and transaction/tax/multi-currency environments. Groomingspectacular developersthrough this kind of work to robust, clear backlogsis your cup of tea.Common tools you’ll use are Atlassian and Slack.
- You enjoy working with key clients and understanding the market and competitive landscape.
- You thrive inan iterativedevelopment environment designing for holistic solutions and experiences.
- You’ll work across the whole org withinternal stakeholders AND with clients and partners in market research and roadmap validation.ClickBankis a perfect sized company (lt;140 employees) where you will know everyone and have easy access to teams/leaders.
Position reports to: Manager of Product Development
Day to Day Responsibilities:
Identify Market Opportunities and Risks
- Weigh strategic value of multiple opportunities through discovery and data analysis.
- Help develop product strategy within a part of the overall product portfolio.
Understand Business Needs
- Work with internal stakeholders and users to understand needs and possibilities.
- Validates assumptions and learning rigorously to ensure clear and accurate understanding of business needs.
- Translates deep understanding of business processes into solution assessment and development requirements.
Discovery and Definition
- Dives into complex systems, tools, and market problems. Works with design and business resources to do user and market discovery.
- Works with business intelligence/data and development resources to do technical discovery.
- Gathers and analyzes relevant data to inform data-driven decisions, ensuring a comprehensive understanding of the landscape.
- Develops an end-to-end definition of current realities and future state needs that serves as blueprint and guiding light to many roles in the organization.
Executes on Product and Service Goals
- Collaborates with engineering and UX teams to ideate solutions that effectively address user needs, validating throughout the ideation and design life cycle.
- Communicates directions within all areas of the organization based on deep understanding of problems, goals, and validated solutions.
- Supports agile development by breaking work into sensible phases, enabling iterative process aligned with the larger strategic vision and goals.
- Leads (orsupports) development teams using agile and user centered design best practices.
- Develops success metrics, testing metrics, and related reporting.
- Manages and grooms the product backlog; makes future decisions based on user