Sales Operations Manager
MessageGears, United States
Job Description
MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse.By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providing a solution that gives marketers complete control over their multi-channel programs through advanced technology. Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position.
We're looking for a Sales Operations Director to join our growing team. You will be responsible for driving operational efficiency by leveraging best practices and designing process, tool, and dashboard improvements to scale a high-growth business and improve team productivity. You’re most likely to be successful in this role if you are a strategic, analytical and results-oriented person who is comfortable working in a fast paced, high-growth organization. We are looking for a self starter who if given an inch goes for miles. The ideal candidate has an analytical mind with the ability to act as a trusted adviser and business partner to Sales leaders, while working cross functionally with Marketing, Customer Success, and Finance.
Responsibilities:
- Improve sales process through the implementation of better measurement and execution
- Forecast and manage key performance data
- Proactively identify bottlenecks in the sales process and find data driven solutions to make the sales machine run faster
- Own the end to end process of tracking sales process and conversion rates throughout the sales funnel. Manage metrics/analytics programs to help sales leaders make data backed business decisions
- Ensure CRM data is up to date, audit data for consistency, setup automations, and manage custom fields
- Proactively identify and mitigate issues with data that may impede the progress of business objectives or inhibit the measurement of performance
- Assist with on-borading new sales representatives
- Select, implement, and manage sales automation tools
- Conduct all business in accordance with MessageGears policies and procedures
- All other duties as assigned.
Requirements
- Experience in B2B SaaS with a proven track record of success in leading collaboration across multiple teams
- Self-starting, motivated team player who enjoys a fast-paced growth environment
- Strong organizational skills and business acumen with the ability to handle multiple projects independently end-to-end
- Proven ability to identify and lead growth enabling initiatives
- Salesforce experience: you know how to update data, navigate standard objects, create custom reports and dashboards, etc.
- Strong Excel or Google Sheets knowledge and experience
- Bachelor’s degree in Accounting, Finance, Business or related subject
- 5-7 years of relevant experience integrating and supporting sales business processes