Experienced Customer Service Representative
Charlotte Mechanical, United States

Charlotte Mechanical, LLC, a top HVAC and Plumbing company looking, is for an Experienced Customer Service representative to our growing team!

Requirements

• Answer phones and schedule appointments
• Call current customers to update appointment/customer information
• Dispatch calls to technicians via dispatch software and GPS
• E-mail or mail invoices to billed customers as needed
• Support technicians by phone and email about scheduling, editing work orders, follow-ups, etc
• Write purchase orders and order parts from vendors
• Microsoft Office experience required
• Must be a team player and have excellent customer service skills

On-call once a month

• Take home iPhone and iPad
• Return calls from answering service and schedule appointment
• Paid per call

Benefits

• Health, Dental and Vision Insurance available
• Vacation Pay
• Holiday Pay
• 401K

Job Rewards and Benefits