Position Summary
The Field Technician is responsible for diagnosing, repairing, and performing quality assurance of field repairs for Equipment Experts’ customers. The Field Technician plays a crucial role: aligning excellent diagnostic and repair abilities with our customer’s need to deliver excellence safely. This position is highly collaborative, internally facing and requires a high level of experience and understanding of universal system functions.
***This position has a $2500 sign on bonus amp; a $2500 six month retention bonus available***
About Equipment Experts
This company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Our mission is to drive our customer’s ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with safety, integrity, communication, alignment, accountability, and are results oriented.
Performance Objectives
- Diagnose, repair, accurately document machine repairs and information per service order.
- Communicate status of job in progress with customer, service advisor, and lead technician.
- Perform accurate, complete, and documented inspections per unit.
- Accurately document and communicate work in progress.
- Possess adequate tooling to perform repairs safely and effectively.
Scope of Work
- Heavy duty trucks
- Forklifts
- Heavy Equipment
- Aerial Equipment
- Minor fleet automotive work
Requirements
Capabilities and Key Competencies
- Willingness to work as a team.
- Willingness to learn different types of equipment and how to repair them.
- Ability to effectively communicate with team members in a positive manner.
- Ability to make quick and accurate decisions in the moment.
- Experience in repairing a wide array of equipment.
- Ability to accurately document repairs as they are being made.
- Ability to utilize tablets and cell phones.
- Ability to drive and operate service truck safely.
Education amp; Experience
- High School Diploma/GED
- 4+ years of experience in a production or fleet shop
Physical Requirements
- Ability to lift minimum of 50 pounds multiple times per day.
- Wear required personal protective equipment as required.
- Stand for multiple hours at a time.
- Ability to work around hazardous materials.
- Ability to work in weather conditions.
Benefits
Benefits
- Healthcare/Vision/Dental package available after 90 days
- Employee's premium for Healthcare/Vision is covered 100% by Equipment Experts
- Competitive rates for dependents healthcare coverage
- Sick Leave
- Vacation Leave, starting at two weeks, accrual
- Supplemental Insurance available
- 401k plan
- Company events
- Weekly Production Bonuses
- Uniforms provided by company
- Cell phone amp; tablet provided by company
- Potential to take service truck home
- Six major holidays paid
- $2500 sign on bonus amp; a $2500 six month retention bonus available
Schedule - Full time Position
- Monday through Friday, 2pm - 10pm (some variance in start time)
Certification Reimbursement