Customer Support Specialist
Micross Components, United States

Description

The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.

Essential Duties amp; Responsibilities:

• Assist in quote preparation
• Providing Quotes to customers
• Coordinate Customer Requirements with Sales and Internal Suppliers
• Customer Relationship Building Daily interaction with Micross Customer Base
• Primary support to the Account Representatives

Requirements

Education/Experience:

• High School Diploma or GED
• Knowledge of AS9100D
• General knowledge of reading and interpreting customer drawings
• A proven track record for accuracy

• Outstanding organizational skills

• Multi-Tasking skills

• Recognition of Technical Terms relevant to electronic components and preparation services

• Attention to detail

• Ability to work successfully with multiple departments

• Can work in a high pace environment

• Excellent written and verbal communication skills

• Computer operating experience, with minimum:
• Microsoft Excel
• Microsoft Word

Benefits

Medical, Dental, and Vision

401(k)

Company Paid Basic Life Insurance, STD, and LTD

Vacation Time

Sick Time

Holidays

Tuition Reimbursement

Pet Insurance

Legal Insurance offered through Allstate

Critical Illness, Hospitalization and Accident Insurance offered through Allstate

Job Rewards and Benefits