Senior Program Manager of Training Development
Literacy Partners, United States
Job Description
Literacy Partners strengthens families through a two-generation approach to education. With our free classes, community-based workshops, and educational media, low-income and immigrant parents can develop the literacy and language skills to help their children thrive. Our research-based curriculum incorporates child development and parent support to help parents boost their children’s early reading, school readiness, and health and wellness.
La Fuerza de Familias Latinas (La Fuerza) is our national program for Spanish-speaking parents developed in partnership with Univision, based on the hit telenovela mini-series, La Fuerza de Creer. Our educational workshops inspire and support Spanish-speaking families to promote their children’s early learning and social-emotional growth in-language and in-culture. Our model celebrates and builds on the caregiving strengths of Latinx families.
Our business model is transitioning from direct service with parents and caregivers to primarily B-to-B, providing early childhood development programs with training and an easy-to-use kit to implement La Fuerza parent education workshops with the families they serve. We recently won a National Science Foundation grant to dramatically expand our program nationally and adapt the model to promote informal science learning among Latinx families alongside our current program, enhancing early literacy skills.
The Senior Program Manager of Training amp; Development plays a key role in our growth and positive impact on families by organizing and overseeing the training we provide to facilitators from partner agencies and developing their capacity to implement our workshops according to our strategic plan.
Reporting to the Deputy Director of Operations, this position is a member of the 9-person La Fuerza Team and will join the larger team at Literacy Partners, a diverse, social justice-oriented organization of 28 staff and more than 150 interns and volunteers.
Job Description:
We seek a dynamic and strategic Senior Manager of Training amp; Development to catalyze our success. This role encompasses two primary areas of work that are pivotal to our mission, both requiring exceptional leadership skills:
1. Leadership in Development and Implementation: Lead the process of training and nurturing partner staff and facilitators to implement our programs effectively, aligned with our program's core values, objectives, and strategies. Your role will encompass the following:
- Ensuring the adoption of best practices in facilitation, fidelity measures, and recruitment and retention of program participants.
- Collaborating with the Executive Director and Senior Manager of Strategic Partnerships to cultivate strong partnerships with educational, early childhood, library, and healthcare partners.
- Optimizing product training and professional development strategies, plans, and coaching practices. Overseeing the execution of impactful workshops for caregivers, providing essential technical support and coaching for success.
2. Leadership in Innovation and Program Improvement: Working closely with the Director of Operations and Executive Director to drive innovation and program enhancement. Your responsibilities include:
- Developing compelling training collateral and educational media assets, effectively promoting training offerings within target communities.
- Skillfully using workshop recruitment data, enrollment metrics, key performance indicators (KPIs), and return on investment (ROI) insights to steer continuous program enhancement.
- Employing data-driven strategies to inform impactful decisions that improve program outcomes.
Leadership Skills: Your success in these primary areas of work hinges on your exceptional leadership capabilities. You will:
- Function as an integral member of La Fuerza’s Senior Leadership Team, actively engaging in Strategic Planning, Evaluation, and Content working groups.
- Provide adept supervision and guidance to direct reports, including the Manager of Implementation, interns, and contracted facilitators, fostering a collaborative, growth-oriented team environment.
- Play a pivotal role in nurturing your team members' professional growth and potential, offering insightful guidance to implement departmental strategies and best practices in the field.
- Expertly orchestrate the Parent Leadership program and convenings for the Facilitators' Community of Practice, cultivating a knowledge-sharing culture and support among practitioners.
- Champion the organizational culture of equity and excellence as our team expands.
- Collaborate seamlessly with other teams at Literacy Partners, contributing actively to the broader organizational initiatives.
If you're an innovative and proactive lea