Exciting Remote OneTrust Engineer and OneTrust Developer (Integration), 6 months, contract opportunity.
Requirements
- Experience in Incident Management to resolution of defects application support for in-scope use cases, Email settings, templates and branding.
- Coordinate with the product team for product related issues. Examples include:
- One Trust application unavailability
- Any issues concerning OneTrust platform
- Single Sign on issues (SSO)
- Create a ticket and coordinate with the infrastructure Team for issue resolution
- Extract logs and share them with the cloud operations Team to support the incident resolution process
- Maintain trouble shoot solution functionality issues for in scope modules
- Data Import/Update/Export
Change Management
- Coordinate with stakeholders to gain input to resolve user specific issues and service requests as applicable
- Creation and maintenance of user group, field group etc.
Tune and optimize workflows as necessary:
- Assist in the soft launch
- Manage clients change management process
- Configure and onboard business users
- Assist with coordinating training sessions
- Final approval to go steady state and assist with updating work instructions as necessary
- Support release management: Support deployment of releases for in-scope support activities
Development/Enhancement:
- API Integration and configuration
- New functionality using native OneTrust platform features only
- Modify existing workflow
- New workflow in the existing modules
- Custom calculations