This is about YOU. Your passion, purpose, and potential. In you, we seek humility, drive, confidence, and curiosity. When you join the JOEY team, you can expect a warm, welcoming, exciting, and dynamic environment. We are committed to training, educating, and empowering our People, and we live by our culture of People Development. Our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).
As a Front of House Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high-performing team, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.
Duties
- Foster a cohesive and collaborative team environment through exemplary leadership.
- Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
- Exude professionalism and genuine warmth and care towards fellow partners, guests, vendors, business associates, etc.
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
- Assist with managing store sales, budgets, cost of goods, and labor.
- Supervise and guide our service and experience standards and provide impactful coaching as needed.
- Build sales opportunities and positive guest experiences.
- Fulfill recruitment needs, impact positive candidate experience and selection and retain your team.
- Support with training and development of technical knowledge and execution.
- Communicate daily focus and feedback to service and kitchen teams.
Requirements
- 1-3 + years of leadership experience (If you have high potential but less experience, we still want to meet you!).
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
- Thrive in a fast-paced work environment.
Competencies
- Successful employees at JOEY are genuine, warm, and caring.
- They value honesty and conduct themselves with integrity.
- They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
- They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
- They are passionate about quality and professionalism.
- They possess exceptional relationship-building and communication skills.
- They encourage healthy and supportive competition within their team.
- They exude confidence, humility, and respect.
- They take pride in presenting a professional appearance and demeanour.
Annual Salary Range
$65,000 - $75,000 per year
Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.
Benefits
- Career development, education, and growth opportunities.
- Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
- Discounted employee shift meals.
- 10% discount for self and guests on all food and beverages when visiting any JOEY location.
- Discounted clothing retailer partnership.
- Referral bonus program.
- Sales competitions and rewards.
JOEY Restaurants is an Equal Employment Opportunity Employer.
JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.
JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to .