Customer Service Representative at the Best Bank in Town
Citizens State Bank, United States
Job Description
Do you love working with people? Are you passionate about creating relationships and providing an exceptional customer experience? Are you interested in a work schedule without late evening and long weekends? Are you looking to join an organization that is focused on maintaining a positive working environment, a culture that values healthy work-life balance, and opportunities for career growth and leadership development?
If so, you would be a great fit to join our team as a Customer Service Representative at Citizens State Bank in our Hudson, WI office!
Job duties for this position include:
- Serving as an integral contact point for our customers
- Process daily transactions
- Balance a teller drawer daily
- Help customers in-person, over the phone, or online with any banking needs they have
- Promote and sell beneficial bank products and services.
Our core values of integrity, customer focus, team focus, and agility are the foundation of our business and a guide that is used every day to serve our customers and employees alike. Our team loves working with leadership who is respectful, supportive, and flexible as we work together toward a common goal of providing friendly, personalized service throughout our communities in Western Wisconsin. The bank is headquartered in Hudson and has four additional offices to serve its customers -- Elmwood, Menomonie, Roberts, and Woodville.
There may be other daily and on demand duties as necessary. A complete job description is available by request. Citizens State Bank is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. Citizens State Bank is a Member of the FDIC and an Equal Housing Lender.
Requirements
Applicants must possess excellent customer services skills and the ability to work well as a part of a team in a fast-paced environment. Cash handling and some computer skills are preferred, and prior banking experience is considered a plus, but is not required. Customer Service Representatives are expected to work approximately 40 hours per week and will include rotating Saturday shifts.
Applicants must have the ability to operate a computer, telephone, fax, postage machine, coin and currency counter, and must be able to lift up to 50 lbs. on occasion.
Benefits
Citizens State Bank strives to be the employer of choice in our communities and offers all full-time employees a competitive salary, 401(k) including a company match of 5.5%, competitive health insurance, dental insurance and vision insurance. Additionally employees are offered a generous Paid-Time Off plan (including all federal holidays)! Life and long-term disability insurance are also paid for by Citizens State Bank for all full-time employees.