About Employer Direct Healthcare
Employer Direct Healthcare is focused on giving access to quality amp; affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.
We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.
About You:
- You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas.
- You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
- You thrive in a TEAM ENVIORNMENT. Collaboration is key in innovation and creating change.
- A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives amp; you cherish the differences in each individual that you interact with.
- You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
- You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
- INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.
If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.
Please apply to our role amp; someone from our HR Team will reach out to help you navigate our interview process.
Technical Project Manager
In this position, you will act as a bridge between business problems and technology solutions. You will work as a liaison between the business units and IT department’s Data team by identifying customer needs and translating those needs into workable solutions.
- Routinely perform cross-functional/technical responsibilities to analyze Employee Experience Support/Network/Cloud/ and Process inefficiencies.
- Support the team to define mainly technical requirements around network, clouds and other infrastructure support items, identify and recommend solutions to those problems.
- Use SQL Server, Visual Studio and other development tools to support the development team and fulfill Ad-Hoc request.
- Be responsible to work with the leads or director to manage team backlog, write the stories and help plan quarterly goals to manage key initiatives for scope, schedule, resource allocations and risks.
- Apply agile scrum methodology to organize and utilize organizational assets and the application of best practices.
For this position, it is essential to have responsibility, a zeal for delivery, good time management habits and a fun attitude while working with some amazing people
Responsibilities and Duties
- Develop technical requirements for infrastructure related work such as Network, Clouds, Employee Experience (tickets submitted by employees) and other items that may involve vendors to render solutions for in house operations and processes.
- Translate information requests from internal customers involving ambiguity into actionable tasks for engineers.
- Gather and document business/technical requirements(Jira stories), systems flow, data flow, data dependencies and functional design.
- Facilitate requirements gathering sessions, solution analysis, project kickoffs, standups, refinement, sprint planning, retrospective, and status meetings.
- Manage inbound request queue, prioritize requests, and communicate status.
- Conduct quantitative analysis by creating ad-hoc reports/queries using SQL.
- Actively manage Scrum/or Kanban boards to manage operational and project related infrastructure work.
- Create and manage project plans for long running initiatives and coordinate with team day to day progress.
- Track and report work status for team, people assignments and work completion.
- Provide project status reports and executive summaries as required.
- Own and manage the change management and release management process..
- Supports IT team governance, audit and controls process.
- Own data team issue man