People and Culture Operations Specialist
InfoTrack US, United States

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

As the People and Culture Operations Specialist at InfoTrack, you play a vital role in maximizing the employee life cycle. In this role, you will have the opportunity to provide exceptional internal customer service, offer high-touch administrative support, and enhance the overall employee experience. You will also be our HRIS superuser, ensuring data integrity, generating insightful reports, and serving as the go-to expert for internal HR information. Your day-to-day would encompass addressing HR inquiries, spearheading continuous improvement initiatives, and helping with a wide variety of people and culture team projects.

• Internal Customer Service: Provide timely support for employees, management, and the people and culture team. Develop resources for enhanced employee self-service.
• Employee Experience: Drive continuous improvement for an outstanding employee experience, offering proactive solutions and recommendations.
• HRIS Management: Design and maintain the HRIS, ensuring accuracy and creating reports. Provide end-user documentation and training.
• Administrative Support: Assist in presentation preparation, coordinate projects, and manage meetings. Track and report on people and culture-related requirements. Create and analyze reports and dashboards.

Requirements

• 4+ years of HRIS experience, experience as a Paylocity HRIS administrator preferred
• Certification such as SHRM or PHR is preferred
• Advanced proficiency in Microsoft 365, particularly with Excel
• Strong customer service, communication, and interpersonal skills.
• Exceptional emotional intelligence and discretion.
• Proven ability to analyze data, solve problems, and draw actionable insights.
• Excellent time and project management skills.
• Highly adaptable and resourceful in a fast-paced environment.
• Meticulous attention to detail with a proactive problem-solving approach.
• Self-motivated, accountable, and resilient with a hands-on, "get things done" attitude.

Compensation

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$70,000 - $88,000 base pay

Benefits

What Sets InfoTrack apart

At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Here is what we offer full-time employees:

• 401(k) Match
• Medical, Dental, amp; Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death amp; Dismemberment (ADamp;D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• Be Me Time off for mental health, re-charging, volunteering
• Matching Gift Program
• Monthly Internet Stipend for Remote Employees

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, ve

Job Rewards and Benefits