Recruiter (Temporary Contract)
IntouchCx, United States

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

The Recruiter position is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position is a temporary 3-month contract opportunity and plays an instrumental role in providing an outstanding experience for new hires within the onboarding process by providing details such as orientation and training dates and times, an outlet for questions, and next steps in the onboarding process.

As Recruiter, You Will

• Meet daily with Recruiting Manager to determine daily hiring needs
• Create positive experiences by building trust and transparency with Candidates
• Interact with applicants via phone, video, and/or in person
• Respond to inquiries from Candidates
• Process and track applicants in an Applicant Tracking System
• Recommend ways of improving recruiting process
• Participate in job fairs amp; hiring events
• Build relationships with internal employees
• Ensure the onboarding process runs smoothly by providing details such as orientation and training dates and times, an outlet for questions, and next steps in the onboarding process

Requirements

As Recruiter, You Have

• High school diploma or equivalent is required
• 1 year customer service, BPO, or retail experience
• 1 year recruiting experience in a fast-paced, high volume call center environment or related industry is a plus
• Must be comfortable on phones or in person 8 hours a day
• Maintain a secure, high speed internet connection
• Outstanding interpersonal skills
• Possess active listening skills
• A love for interacting with diverse groups of people
• Ability to work in a fast-paced, hectic, changing environment
• Ability to handle a high volume of work
• Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
• Ability to take notes while conducting an interview
• Ability to maintain confidentiality at all times
• Strong computer skills and ability to do intermediate mathematical functions
• Ability to adhere to all organizational policies and procedures
• Ability to work a variety of shifts, including days, evenings, weekends and holidays
• Goal oriented and strive to hit targets
• Ability to use micro-sales skills
• Passionate about Recruiting

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. IntouchCX will comply with all local fair chance ordinances.

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

U.S Department of Labor Posters

Benefits

Benefits of Working as a Recruiter

• Competitive pay rate of $18/hr USD (dependent on experience, certifications, and portfolio)
• Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
• Amazing career growth opportunities

Job Rewards and Benefits