VP, Corporate Controller
Birdeye, United States
Job Description
Why Birdeye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com
What You'll Do:
Birdeye is looking for a Corporate Controller to play a key role in shaping the future growth of the company. The Controller reports to the CFO and will focus on enhancing the Finance team at Birdeye. This role will oversee all accounting operations, provide guidance on accounting policies and treatment, define accounting processes/procedures, and manage accounting systems. The position is based in our headquarters in Palo Alto.
- Manage global accounting operations with an onshore/offshore accounting team. Collaborate with the leadership team in leading internal and external interactions on all accounting related activities and communications.
- Lead monthly financial close and financial review with clearly defined responsibilities, processes, and timelines.
- Oversee technical accounting: research and prepare whitepaper on revenue recognition, capitalized software, equity, and other complex accounting treatments.
- Define and manage accounting operational processes including P2P, Order to cash and Payroll accounting.
- Manage stock administration and relevant stock comp expense accounting.
- Manage and coordinate with external auditors on annual audit.
- Work with external tax firms in preparation and timely filing of all required tax returns and other statutory filings with external firms.
- Establish and maintain policies and procedures pertaining to all aspects of accounting.
- Manage all accounting systems, for example, ERP, Billing, Commission, the integration with CRM, and other relevant systems.
Requirements
- Bachelor’s Degree in Accounting, Finance or equivalent areas; advanced accounting degree preferred; CPA required.
- 15+ Years of work experience with a combination of public accounting, public companies and private companies with the past five years leading accounting teams as a controller.
- Strong revenue accounting and revenue operations experience, ideally has managed revenue functions within accounting in prior experience. Strong technical accounting knowledge in revenue recognition and ASC606 for a SaaS company.
- Strong knowledge of GAAP and experience of working with Auditors and leading Audit process.
- Experience in working at a public company or a transition from a private to public company is preferred
- Proven ability to work well under pressure in a fast-paced team environment. Experience in a startup environment or a SaaS technology company preferred.
- Excellent written and verbal communication and presentation skills.
- Proficiency with NetSuite, Adaptive Insights or similar accounting, billing and planning software. NetSuite implementation experience is preferred.
Why You’ll Join Us:
At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.
We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.
Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We r