Senior Pricing Packaging Manager
Calabrio, United States
Job Description
Calabrio is looking for a Senior Pricing amp; Packaging Managerto join our growing team! Reporting to our Senior Product Manager, Platform, this person will play a lead role in developing and executing pricing strategies for new and existing products and services, designing and implementing new packaging options, and evaluating pricing performance over time to optimize monetization. This person will work closely with cross-functional teams such as marketing, technology, finance, revenue, and executive leaders to drive revenue growth and market share across our various product offerings within the marketplace.
What you’ll be doing:
- Develop and implement pricing strategies for existing products that maximize revenue and profitability across multiple product lines and market segments
- Collaborate with product managers and owners across product lines to explore innovative and practical pricing and packaging recommendations for new products, enhancements, and roadmap candidates where necessary
- Design, recommend, and achieve alignment across cross-functional teams to implement new packaging options for our products and services that resonate with target audiences and meet market demands
- Partner with sales and product marketing teams to develop pricing and packaging messaging and collateral that effectively communicates value propositions to prospects and customers
- Develop and manage real-time discount recommendation tooling in the CRM for use by the Revenue teams
- Analyze market trends and corresponding value-based price strategies to understand competitive threats and opportunities to refine approaches for value capture
- Identify pricing opportunities and implement pricing as a strategic lever with keen understanding of marketplace, transactional, and solution value-based sources of pricing power
- Ensure that pricing initiatives have a clear business case and are prioritized on a quarterly basis by owning and effectively managing the pricing and packaging initiatives backlog
- Work with finance teams to develop financial models that evaluate product margins and the impact of pricing changes and provide recommendations to leadership
We’re looking for:
- High level of attention to detail and ability to juggle multiple projects at once
- A change agent; able to influence senior leadership in the development and implementation of pricing strategies on a global scale
- Results and solutions oriented, able to creatively problem solve
- Sharp analytical skills, comfortable withing with quantitative and qualitative analyses, financial modeling, pricing studies and pricing research
- Strong communication and presentation skills, able to confidently interface with Executive Leadership
- Collaborative team member, able to effectively work in a cross-functional environment
- Knowledge and experience within the Contact Center ecosystem, highly preferred
- MBA, preferred
Requirements
- 8+ years’ experience in Pricing, Product Marketing, Product Management, Consulting and /or Corporate Strategy focused on B2B SaaS products
- 3+ years’ experience building pricing models, tools, and processes
- Proven track record of driving revenue and product pricing strategies
- Bachelor’s degree, or equivalent relevant experience
Benefits
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value mostworkplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!
About Calabrio:
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.
Awards amp; Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for