Medical Appointment Scheduler
Reno Orthopedic Center, United States
Job Description
As a Medical Appointment Scheduler, you would be crucial to our mission because you would be responsible for providing scheduling and administrative support to patients in a manner that places emphasis on quality patient care. On any given day, you could assist patients and be the sole purpose they have a great experience. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.
Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!
What would you do as a Medical Appointment Scheduler?
The Medical Appointment Scheduler is responsible for providing scheduling and administrative support to patients in a manner that places emphasis on quality patient care. You can expect to regularly:
- Serve as the initial point of contact for patients being referred by other healthcare facilities.
- Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner.
- Schedule various types of office visits.
- Accurately enter patient demographic information in patients’ electronic medical records.
- Maintain effective and prompt communication with patients.
- Maintain regular attendance and punctuality to minimize impacts to clinic staffing schedules.
- Provide customer service, maintain confidentiality, and abide by HIPAA requirements.
Requirements
- Certifications/Education
- High School Diploma
- Experience:
- Performing customer service duties;
- Using computer systems and applications, including entering data and typing.
Preferred Qualifications - How can you set yourself apart from other applicants?
- Experience scheduling medical appointments;
- Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations.
This position operates in a professional office environment.
Benefits
Check out our home page by clicking on View all jobs to explore the many benefits ROC provides to employees! This position is eligible for full-time benefits.