Experienced US Social Media Analyst
Convosphere, United States
Job Description
We are a multilingual social listening research agency. Based in the market, our skilled team of analysts are native speakers of over 50 languages, with a deep understanding of the language's cultural and sector-specific context. We have a range of clients, from agencies to direct enterprises across diverse sectors, such as pharmaceuticals, consumer electronics, fashion and beauty as well as entertainment. These clients are looking to us to share deep cultural insights to answer their business questions, for example: "What do people think of our products or services or those of our competitors? Who are our customers, and what does their buying journey look like? How can we find influencers to help market our products?
As a result of significant recent growth, we are looking for an experienced US social media analyst. You will report to the Research Director, Insights. You will write queries to be run through our licensed social platforms. You will then read through the results, tagging, categorizing, and developing the conversations to generate insights to answer our client's business questions. You will be responsible for coding and analyzing the data and then reporting back your analysis in English.
This is a fully remote role which could be freelance or contract. We are open to full or part-time work with flexible or agile working arrangements.
Responsibilities
- Write queries to be run through our licensed social platforms.
- Read through the results, tagging and categorizing the conversations.
- Understand the client's needs and surface compelling qualitative and quantitative insights to answer their business questions.
- Report back your analysis and insights in excellent written business English.
- Meet exacting client deadlines.
Requirements
You must:
- be based in the US and have the right to work there. DO NOT apply if you are based outside the US, as your application will be rejected immediately.
- have 5 years of social listening experience.
- possess excellent written communication skills.
- speak amp; write English at a native level. You should understand both the language and cultural context of the US with ease.
- have experience with qualitative and quantitative analytics and research.
- be fully conversant with writing effective Boolean queries.
Benefits
- Convosphere is an independent, growing business with 160 analysts from all over the world. Founded in 2014 and headquartered in Hammersmith, London, we are a varied and fun bunch, all passionate about showcasing the insights that social media has to offer. This is a great opportunity to work in an interesting and varied role for our growing, global business - as our business grows, so will your role.
- Remuneration includes a competitive salary as well as stock options.
You can find out more about us and what we do at https://convosphere.com/.
You can find details of our privacy policy for candidates at https://convosphere.com/careers/privacy-policy-for-candidates/