Microsoft 365 Architect
Location: Washington, DC
Required: US Citizen
-Leads architectural strategy and implementation of Office 365 Solutions.
-Leads and Mentors all team members.
-Responsible for the final review of all changes to ensure a healthy, secure, and stable infrastructure.
-Leads all team members in complex troubleshooting.
-Lead administrative and maintenance activities to ensure a healthy, secure, and stable infrastructure.
-Develops and reports against Client technologies KPIs to ensure critical business objectives are being met
-Monitor the Office 365 environment and proactively implement changes to reduce risk and minimize unplanned outages or performance issues
-Evaluate, recommend, implement, and maintain security hardening standards across Office 365 components.
-Works on (or leads) advanced, complex technical projects or business issues requiring state-of-the-art technical or industry knowledge.
-Evaluates, selects, integrates, and implements new Office 365 features, and processes.
-Provides well-written technical documentation and demonstrates strong oral communication skills.
-Lead other engineers, colleagues, consultants, and vendors to effectively analyze and resolve complex issues.
-Serves as the highest internal level of escalation for critical issues and develops root cause analysis and reporting.
-Provide on-call support as needed by the business, to 24x7 critical infrastructure operations.
-Provides leadership in the planning and design of Office 365 architecture roadmaps.
-Leads in the development of operational policies, procedures, and best practices.
Requirements
Experience:
-8+ Years of progressive experience as a Microsoft 365 Administrator or equivalent role.
-Expert-level understanding of Office 365 technologies and solutions.
-5+ years of ITIL experience.
-5+ years of experience with project management.
-Successful track record of meeting SLAs for assigned incidents with a higher degree of quality..
-Successful Track record of completing assigned project work on time with a high degree of quality.
-Successful track record of working collaboratively with others.
-Proven ability to take on the most complex issues and work.
-5+ years of experience creating automation scripts via PowerShell, VB, or other scripting languages.
-5+ years of group policy management.
-5+ years of Active Directory experience.
-Experience with enterprise applications, asset management tools, remote support tools, and enterprise anti-virus tools.
-Proven advanced analytical and problem-solving abilities including packet capture analysis, log file analysis, and other diagnostic tools.
-Extensive experience working in a team-oriented, collaborative environment.
-Ability to effectively prioritize and execute tasks in a high-pressure environment for self and team members.
-Experience in maintaining task schedules, and meeting project deadlines required.
-Experience supporting customers with complex technology issues.
-Experience conducting research into a wide range of computing issues as required.
-5+ years of experience supporting complex and diverse technical environments.
-Has a diverse understanding of foundation architecture, hardware, and software.
-Solid understanding of networking concepts.
-Solid understanding of server administration functions.
-Possess a strong customer-focused orientation to ensure that client needs are addressed and resolved in accordance with service-level agreements.
-Ability to effectively lead, guide, direct, and mentor staff.
-Technical escalation point for staff.
-Ability to identify the root cause of issues and implement permanent resolutions.
Company Overview:
Node. Digital is an independent Digital Automation amp; Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.
Our Core Values help us in our mission. They include:
OUR CORE VALUES
Identifying the~RIGHT PEOPLE~and developing them to their full capabilities
Our customer’s Mission is our Mission. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner
We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence
Our mantra is ~Simple*Secure*Speed~ in the delivery of innovative services and solutions
Benefits
We are proud to offer competitive compensation and bene